Technical Product Manager

- Assigned to the US Customer Relationship Management product delivery focusing on defining, designing, building and deploying Customer Relationship Management products.
-Support the development of Customer Relationship Management technology strategy to support creation of customer experience and customer engagement product/services roadmaps from concept to development to launch encompassing technology adoption, product engineering, service design, security and compliance and business process change.
- Collaborate with Salesforce platform management team and ensure that technologies are leveraged for US Customer Relationship Management products.
-Identify technologies to address customer needs
- Co-create and execute US Customer Relationship Management products to respond to business challenges,
- Drive e2e functional architecture and system integration of US Customer Relationship Management products across processes, data, and technologies.
- Demonstrate value & impact of US Customer Relationship Management products as well as support to deliver financial targets,

• Experience deploying Veeva CRM product is mandatory.
• Demonstrated Technical Product Management; Experience working in product teams or digital/tech highly desirable
• Experience working in a complex organization, building relationships, and driving engagement
• Having a toolkit for product leadership that includes an understanding of Agile and Lean methodologies, and OKRs. Experience of delivery through these methods is highly desirable
• Experience in IT Technical Strategy & Planning, Emerging Technology Monitoring, Consulting, Influencing & persuading, leveraging technology for business and customer needs, Understanding digital, Financial Management
• English Proficiency and open for Hybrid work in Mexico City