DirecciónSchneider Electric has an opportunity for a Advanced Technical Support Engineer in our PIIT Location. Schneider Electric creates connected technologies that reshape industries, transform cities and enrich lives. Our 135,000+ employees thrive in more than 100 countries. From the simplest of switches to complex operational systems, our technology, software and services improve the way our customers manage and automate their operations. Help us deliver solutions that ensure Life Is On everywhere, for everyone and at every moment. Great people make Schneider Electric a great company. What do you get to do in this position? Technical Support Engineers will assist Schneider Electric personnel and customers including electrical distributors, end users, original equipment manufacturers, consultants, and contractors with product selection, configuration and Technical Support for Schneider Electric Products We also provide application and solutions support for Schneider Electric focused segments utilizing our vast product portfolio. Our goal is to ensure a high level of Customer Satisfaction. Responsibilities - Provide high level Technical Support to Schneider Electric’s most valued customers and Field Service Engineers in North America. - Diagnose and troubleshoot customer problems relating to 3 phase power systems. - Work with Test & Evaluation, Platform Engineering, and Product Management teams to ensure quality of Schneider Electric products. - Document problems and help create knowledge articles to help Technical Support and field engineers to identify and solve issues quickly. - Implement solutions to problems associated with improper application and installation of 3 Phase systems or components.
About the company
Schneider National, Inc. is a provider of truckload, intermodal and logistics services.
