DirecciónUser Acceptance Testing Manager
We are looking for a highly motivated, self-starting individual to join our Go To Market Business Systems UAT Testing team. As a User Acceptance Testing Manager, you will assist with the coordination and management of UAT across Thomson Reuters business system related enhancements, mergers and acquisitions, and specialized projects. Utilizing Agile/Hybrid methodologies, you will partner closely with UAT Leads, Business Subject Matter Experts, and 3rd party Vendors to manage the UAT lifecycle and ensure all project milestones are met. A UAT Manager known for strong leadership, collaborative communication, and a commitment to achieving measurable results is required.
About the role:
In this opportunity as User Acceptance Testing Manager, you will:
- Management: Provide guidance and support to a team of UAT specialists in their day-to-day activities. Foster a collaborative and high-performance culture within the UAT team.
- UAT Strategy and Planning: Implement Thomson Reuters UAT strategies, aligning them with overall project objectives. Collaborate with project managers, business analysts, and development teams to ensure seamless integration of UAT into the project life cycle.
- Stakeholder Management: Build and maintain strong relationships with key stakeholders, including business units, project teams, and senior leadership. Act as a point of contact for escalations and issue resolution related to UAT.
- Resource Management: Allocate resources effectively to meet project timelines and deliverables. Identify and address resource gaps.
- Performance Monitoring & Reporting: Monitor UAT progress and provide regular status reports to senior management.
- Collaboration with Development Teams: Collaborate with development teams to understand the impact of code changes on UAT activities. Facilitate effective communication and collaboration between UAT and development teams.
- Facilitate UAT Strategy and approach sessions and Test Case creation workshops with business testing SMEs
- Partner with business and technical scrum teams for story grooming activities
- Manage issue tracking and bug lifecycle
- Facilitate mitigation planning for any open defects near cycle or project closure
About you:
You're a fit for the role of User Acceptance Testing Manager if your background includes:
- 5+ years related experience
- 3+ years Test Management related experience
- Previous Project Management, Business Analyst or Agile Test Management experience working in technologies of Salesforce.com, Service Cloud, or SAP/HANA.
- 2+ years direct experience with SFDC, Service Cloud, or SAP HANA
- Experience working with and leading within a Global Team
- Experience working within Agile teams
- Experience with full life cycle software implementations
- Bachelors Degree or equivalent work experience.
- Proven experience in leading UAT teams or managing testing activities in a complex software development environment
- Strong understanding of UAT methodologies within the Agile software development life cycle
- Excellent communication and stakeholder management abilities
- Certification in Test Mgmt, Project Mgmt, Business Analysis or Agile testing methodologies is a plus
- Ability to work in a dynamic matrix environment and influence groups outside of team to execute efficiently
- Excellent analytical and reporting skills required
- Excellent influence and negotiations skills required
What's in it for you:
You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:
- Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected
- Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.
- Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.
- Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking.
- Social Impact: Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact.
- Purpose Driven Work: We have a superpower that we’ve never talked about with as much pride as we should – we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
#LI-FZ1
Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news services – Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.
We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.
Accessibility
As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.
We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.
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