Empleos de Senior Technical Support Engineer en Ciudad de México

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SENIOR TECHNICAL SUPPORT ENGINEER

Primary contact for customers for any technical issues. You will interact with Genesys customers using our case management system, phone, email, chat, and/or shared screen sessions. Collect logs related to customer affecting issue...

CompañíaGenesys
DirecciónCiudad de México
CategoríaTecnologías de la información
Tipo de trabajoTiempo completo
Fecha de publicación 2 Hace meses Ver detalle

Senior Technical Support Engineer

Genesys

Ciudad de México

Primary contact for customers for any technical issues. You will interact with Genesys customers using our case management system, phone, email, chat, and/or shared screen sessions. Collect logs related to customer affecting issue...

Technical Support Engineer

Hewlett Packard

Ciudad de México

This role is responsible for leading Technical Support for end users and authorized service providers, utilizing proactive monitoring for issue prevention. The role maintains high customer satisfaction levels, addressing customer-...

Technical Support Engineer - Cloud Security - Umbrella

Cisco Systems

Ciudad de México

Respond to customer support requests via phone and email. Diagnose and provide solutions to technical issues. Research issues while maintaining communication with end-users. Raise issues to Tier II and Tier III support, as needed....

Technical Support Engineer - Duo Security

Duo Security

Ciudad de México

Be the face of support—and are key to our customer success and happiness. Confirm issues are received, recorded and repaired or flagged for the right team in a rapid, efficient manner. Along with your technical skills, you will wo...

Senior Premier Support Engineer

Zendesk

Ciudad de México

You are an integral member of a highly technical team dedicated to delivering technical support and guidance to Zendesk Premier Customers. You take ownership of customer issues through resolution, are empathetic, responsive, resou...