Empleos de Senior Technical Support Engineer
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SENIOR TECHNICAL SUPPORT ENGINEER
Primary contact for customers for any technical issues. You will interact with Genesys customers using our case management system, phone, email, chat, and/or shared screen sessions. Collect logs related to customer affecting issue...
| Compañía | Genesys |
|---|---|
| Dirección | Ciudad de México |
| Categoría | Tecnologías de la información |
| Tipo de trabajo | Tiempo completo |
| Fecha de publicación | 2 Hace meses Ver detalle |
Senior Technical Support Engineer
Genesys
Ciudad de México
Primary contact for customers for any technical issues. You will interact with Genesys customers using our case management system, phone, email, chat, and/or shared screen sessions. Collect logs related to customer affecting issue...
2 Hace meses visto Ver más...
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Technical Support Engineer
Eaton
Querétaro, Qro.
Eaton’s Corporate Sector division is currently seeking a Technical Support Engineer. We create an environment where creativity, invention and discovery become reality, day. It's where bold, bright professionals like you can reach...
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Technical Support Engineer
Hewlett Packard
Ciudad de México
This role is responsible for leading Technical Support for end users and authorized service providers, utilizing proactive monitoring for issue prevention. The role maintains high customer satisfaction levels, addressing customer-...
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Senior Technical Support Agent
Zenduit Inc
Zacatecas
Provide remote support for customers on all Gofleet / ZenduIT products via telephone, email and chat.. Diagnose and resolve technical hardware and software issues involving connectivity, installation, and configuration.. Maintain...
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Technical Support Engineer
Hewlett Packard Enterprise
Juárez, N. L.
Ensure high level Customer satisfaction by clarifying Customer needs and ensuring that they are met. Handle Customer-relation problems promptly and appropriately, provide guidance, escalate issues according to established procedu...
2 Hace meses visto Ver más...
Technical Support Engineer H/M
Safran
Querétaro, Qro.
Provide answers and solutions to the technical questions, related to the product, from Production areas (different platforms). Provide Technical Support to the internal areas (Repairs, Inspection, Configuration, Procurement, etc)....
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Technical Support Engineer - Cloud Security - Umbrella
Cisco Systems
Ciudad de México
Respond to customer support requests via phone and email. Diagnose and provide solutions to technical issues. Research issues while maintaining communication with end-users. Raise issues to Tier II and Tier III support, as needed....
2 Hace meses visto Ver más...
Technical Support Engineer - Duo Security
Duo Security
Ciudad de México
Be the face of support—and are key to our customer success and happiness. Confirm issues are received, recorded and repaired or flagged for the right team in a rapid, efficient manner. Along with your technical skills, you will wo...
2 Hace meses visto Ver más...
Senior Veeva/ IQVIA OCE Configuration Support Engineer
Taleo Be
Guadalajara, Jal.
Configuration of Veeva CRM as per various Market needs. Configuration of IQVIA’s OCE (Orchestrated Customer Engagement) CRM as per various needs from market. Handling incidents provide work around’s, root Cause analysis, preventiv...
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Senior System Support Engineer
Avature
Guadalajara, Jal.
• Creating/maintaining application documentation as required • Hands-on development tasks – bug fixes, changes • End-user questions/issuesUser access reviews/reporting etc The person shall be providing on call support at least one...
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Senior Salesforce Support Engineer
Taleo Be
Guadalajara, Jal.
Hands on experience in Salesforce support. SFDC, Apex Data Loader. PL/SQL/SoQL Queries. In depth understanding of Veeva data model....
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Controls Engineer Technical Support
Kion Group Ag
México
• Travel between 10-20% to different customer locations which may include weekends and overtime. Tasks and Qualifications: What We are Looking For: • Bachelor's Degree • 3 to 5 years of experience in a related field providing Cust...
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Senior Premier Support Engineer
Zendesk
Ciudad de México
You are an integral member of a highly technical team dedicated to delivering technical support and guidance to Zendesk Premier Customers. You take ownership of customer issues through resolution, are empathetic, responsive, resou...
2 Hace meses visto Ver más...
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Senior Data Integration Support Engineer
Workday
Guadalajara, Jal.
Monitoring applications, systems & interfaces. Analysis, validation & fixing of business data issues. Advanced trouble shooting, break fix for issues spanning Veeva and OCE related integrations. Root Cause analysis and e2e resolut...
2 Hace meses visto Ver más...
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Senior Data Integration Support Engineer
Astrazeneca
Guadalajara, Jal.
Monitoring applications, systems & interfaces. Analysis, validation & fixing of business data issues. Advanced trouble shooting, break fix for issues spanning Veeva and OCE related integrations. Root Cause analysis and e2e resolut...
2 Hace meses visto Ver más...
Senior L3 Support engineer, Remote Mexico
Luxoft
Remote
It efficiently covers European and Asia hours. We need an experienced Support engineer capable of reading Java code and fixing less complex bugs. Analytical skills, an enthusiasm for taking ownership, a strong commitment to qualit...
2 Hace meses visto Ver más...
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Senior Veeva/ IQVIA OCE Configuration Support Engineer
Astrazeneca
Guadalajara, Jal.
Configuration of Veeva CRM as per various Market needs. Configuration of IQVIA’s OCE (Orchestrated Customer Engagement) CRM as per various needs from market. Handling incidents provide work around’s, root Cause analysis, preventiv...
2 Hace meses visto Ver más...
Senior Veeva/ IQVIA OCE Configuration Support Engineer
Workday
Guadalajara, Jal.
Configuration of Veeva CRM as per various Market needs. Configuration of IQVIA’s OCE (Orchestrated Customer Engagement) CRM as per various needs from market. Handling incidents provide work around’s, root Cause analysis, preventiv...
2 Hace meses visto Ver más...
- Ver todo Empleos de Workday - Empleos en Guadalajara, Jal.
Senior Salesforce Support Engineer
Astrazeneca
Guadalajara, Jal.
Configuration of Veeva CRM as per various Market needs. Configuration of IQVIA’s OCE (Orchestrated Customer Engagement) CRM as per various needs from market. Handling incidents provide work around’s, root Cause analysis, preventiv...
2 Hace meses visto Ver más...
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