Accelerations Centers, P&T Digital - Devops Engineer - Senior Associate

Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Advisory - Other

Management Level

Senior Associate

Job Description & Summary

A career in Products and Technology is an opportunity to bring PwC's strategy to life by driving products and technology into everything we deliver. Our clients expect us to bring the right people and the right technology to solve their biggest problems; Products and Technology is here to help PwC meet that challenge and accelerate the growth of our business. We have skilled technologists, data scientists, product managers and business strategists who are using technology to accelerate change.

Our team covers a variety of responsibilities that are executed by DevSecOps, Site Reliability and ML Ops Engineers, including:
-Defining standard release automation patterns for infrastructure and application components
-Defining standard CI/CD pipeline patterns that include a common set of DevOps and SecOps tools
-Developing reports and metrics to validate existing and new pipelines use standard DevSecOps tools
-Proactive optimization of redundancies, monitoring and alerting practices and patterns
-Developing resilient and highly available cloud patterns
-Controlling and executing the promotion of code through all environments
-Infrastructure as Code development for buildout cloud infrastructure
-Building and Releasing pipeline development
-Secrets and configuration management
-Monitoring systems and services, providing incident and emergency response to triage and resolve system or client issues
-Management of the application ecosystem improving platform infrastructure and applications with high reliability, resiliency, performance and quality
-Supporting documentation, knowledge articles, and runbooks
-Designing, building and Implementing devops patterns that adhere to PwC’s security guidelines and policies.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be an authentic and inclusive leader, at all grades/levels and in all lines of service. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Use feedback and reflection to develop self awareness, personal strengths and address development areas.
• Delegate to others to provide stretch opportunities and coach to help deliver results.
• Develop new ideas and propose innovative solutions to problems.
• Use a broad range of tools and techniques to extract insights from from current trends in business area.
• Review your work and that of others for quality, accuracy and relevance.
• Share relevant thought leadership.
• Use straightforward communication, in a structured way, when influencing others.
• Able to read situations and modify behavior to build quality, diverse relationships.
• Uphold the firm's code of ethics and business conduct.

Job Requirements and Preferences:

Basic Qualifications:

Minimum Degree Required:

Bachelor Degree

Required Fields of Study:

Accounting & Technology, Computer and Information Science, Computer and Information Science & Accounting, Computer Engineering

Additional Educational Requirements:

Bachelor's degree or in lieu of a degree, demonstrating, in addition to the minimum years of experience required for the role, three years of specialized training and/or progressively responsible work experience in technology for each missing year of college.

Minimum Years of Experience:

4 year(s)

Oral and written English proficiency required

Preferred Qualifications:

Degree Preferred:

Master Degree

Preferred Fields of Study:

Computer and Information Science, Computer and Information Science & Accounting, Computer Engineering, Engineering

Preferred Knowledge/Skills:

Demonstrates thorough abilities and/or a proven record of success as a team leader including the following areas:

• Leading and motivating distributed teams;

• Fostering team commitment to tasks and influencing key people inside and outside of the group;

• Demonstrating a flexible communication style based on the audience (i.e., eliminating technical jargon when needed or deep diving into technical details with the development team);

• Collaborating with cross-functional teams, building relationships and achieving results without a direct reporting relationship;

• Collaborating with Solution, Application and Data Architects to understand and enable our rapidly evolving development infrastructure;

• Working with our Product Managers defining infrastructure requirements, SLAs and support requirements for their respective analytic apps/business platforms and associated market facing offerings;

• Managing the support infrastructure requirements across a portfolio of analytic apps/business platforms with a team of offshore members;

• Implementing a monitoring and review process to proactively manage needs and establish uptime, stability and reliable access to apps/platforms;

• Establishing all issues are resolved in a timely manner, while maintaining customer satisfaction;

• Coordinating the escalation of major technical service issues to the appropriate teams within PwC IT/Cloud;

• Supporting provider/3rd party as needed;

• Communicating planned infrastructure activities proactively to the stakeholders;

• Performing necessary security monitoring, log analysis, and collecting performance metrics for continuous monitoring and improvement; and,

• Leading continual efforts to automate processes and procedures around apps/ platform infrastructure and provide reliable performance. Demonstrates thorough abilities and/or a proven record of success as a team leader involving executing various aspects of client engagements and/or projects within a professional services environment, including the following areas:

• Leading and motivating distributed teams;

• Fostering team commitment to tasks and influencing key people inside and outside of the group;

• Demonstrating a flexible communication style based on the audience (i.e., eliminating technical jargon when needed or deep diving into technical details with the development team);

• Collaborating with cross-functional teams, building relationships and achieving results without a direct reporting relationship;

• Collaborating with Solution, Application and Data Architects to understand and enable our rapidly evolving development infrastructure;

• Working with our Product Managers defining infrastructure requirements, SLAs and support requirements for their respective analytic apps/business platforms and associated market facing offerings;

• Managing the support infrastructure requirements across a portfolio of analytic apps/business platforms with a team of offshore members;

• Implementing a monitoring and review process to proactively manage needs and establish uptime, stability and reliable access to apps/platforms;

• Establishing all issues are resolved in a timely manner, while maintaining customer satisfaction;

• Coordinating the escalation of major technical service issues to the appropriate teams within PwC IT/Cloud;

• Supporting provider/3rd party as needed;

• Communicating planned infrastructure activities proactively to the stakeholders;

• Performing necessary security monitoring, log analysis, and collecting performance metrics for continuous monitoring and improvement; and,

• Leading continual efforts to automate processes and procedures around apps/ platform infrastructure and provide reliable performance.

• Maintaining large infrastructure on premise and/or in the cloud;

• Working with automated configuration and deployment;

• Working with Docker and related containerization and orchestration technologies;

• Working with both cloud deployment and on premise release workflows;

• Working with cloud providers and large hardware installations;

• Working knowledge and a solid foundation in the basics around how to operate and secure: web servers, databases, systems and configuration management;

• Working with networking, load balancing, clustering and firewall/security group security concepts;

• Working knowledge with Linux and Windows systems administration and security concepts;

• Working knowledge and experience with of several distributions of Linux (Ubuntu, Red Hat) and Windows;

• Working knowledge and experience with version control software like GitHub, TFS;

• Working experience with Jenkins/related CI tools, virtualization and Dockers and maintaining and managing cloud infrastructure on Azure, AWS, Google Cloud; and,

• Demonstrating extensive knowledge of cloud providers and large hardware installations, modern continuous development and integration tools, have an understanding of Linux and Windows OS and internals, and be familiar with Development Operations methodologies and practices. 

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

DevOps

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Up to 40%

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date