DirecciónWe’re proud to say we’ve been named one of "Super Empresas Expansión 2023 Top Companies
Charger Logistics is a world class asset-based carrier. We specialize in delivering your assets, on time and on budget. With the diverse fleet of equipment, we can handle a range of freight, including dedicated loads, specialized hauls, temperature-controlled goods and HAZMAT cargo.
Charger logistics invests time and support into its employees to provide them with the room to learn and grow their expertise and work their way up. We are entrepreneurial-minded organization that welcomes and support individual idea and strategies. We are currently expanding and looking to add a motivated individual to our team based out of our Juriquilla office.
Responsibilities:
- Establishes performance metrics for customer service representatives.
- Build expert and dynamic knowledge of company products and services.
- Build rapport with customers by engaging with them in an inviting, friendly, and professional manner, to build a lasting relationship.
- Ensure quality service within the team
- Continually update customers as to the status of each order as required and solve customer-specific freight issues.
- Coordinating with other departments to clear customs paperwork.
- Follow established procedures for processing bills.
- Perform duties as assigned by the Customer Service Manager.
- Prepare timely and accurate ad-hoc and scheduled analyses while consistently providing insights and creative solutions
- Provide analytical support and information to cross-functional / multi-departmental Private Label teams
- Provide analytics to aid in cost-savings opportunities to the business and provide insight supported by sound financial advice to key stakeholders
- Continuously look for cost saving opportunities with third parties (transport and warehousing) i.e. rate negotiation
- Continually analyze supplier freight profitability for ongoing negotiation with providers
Requirements:
- Proven track record with a strong focus on Account Management, setting appointments, presenting and meeting with customers, pricing, proposals through to 'closing the deal'
- 7+ years of sales and Account Management experience in transportation and logistics field is preferred
- Recent college or university degree in Marketing or Business-related field is required
- Previous experience in an analyst role and or in pricing function is an asset
- Ability to understand the business processing requirements using technology and conceptualize creative solutions to implement them
- Experience working B2B sales involving complex deals is an asset
- Strong knowledge and understanding of the sales planning process
- Strong verbal, written, and presentation skills & strong interpersonal and customer relation skills
- Strong negotiation skills with proven closing ability
- Ability to function independently with little or no supervision as well as function in a team environment
- Healthcare Benefit Package
- Life Insurance
- Savings fund
- Food coupons
- Performance bonus
- Christmas Bonus + Christmas Loyalty Bonus
