Benefits Analyst (Latam)

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. 
 

Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.

The US/LATAM Benefits Analyst supports the management and administration of benefits and includes all allowances, health and welfare, onboarding, retirement programs, and general HR. They will assist in the planning, development, and implementation of new and revised benefit programs, policies, and procedures in response to the Company's goals to ensure we are competitive in the markets where we do business. They will ensure that our benefit programs are consistently administered in compliance with Company policies and with government regulations through audits, reports, and personal contact.

LATAM Focused Main responsibilities:

• Administer, prepare, and complete employee files according to Company and law requirements per region
• Create and update employee data and records as the need arises
• Administration, payment and delivery of benefits and related allowance to include programs such as: (Meal cards, Health and Life insurance, and Savings Fund)

• Design, communicate and administer wellness program and benefits package
• Point of contact for managers, employees, insurance brokers and supplier
• Control of invoices from benefits providers
• Keep informed of legislative changes per region and ensure local benefit plans are in compliance with regulatory requirements
• Research and respond to questions from employees and management regarding interpretation of benefit plans, including eligibility, covered services and exclusions.
• Monitor the effectiveness of existing policies, guidelines, and procedures.
• Evaluate market benefit practices, levels and recommend enhancements

US Focused Main responsibilities:

• Support the day-to-day administration of the company’s health, leave, and other employee benefit programs.
• Answer employee questions as it relates to benefits
• Provide strong customer service for our colleagues with respect to complex benefit issues.
• In partnership with the Benefits Team, support other projects such as annual Open Enrollment and initiatives as assigned.
• Process monthly benefit invoices from our insurance carriers
• Have a passion for learning and ability to take on new challenges within benefits as needs arise.

Knowledge, skills and abilities

• Knowledge of government regulations as they apply to benefits programs, company policies, and operations for the US and LATAM.
• Good analytical, planning, and organizational skills
• Strong interpersonal skills – “Customer Focused”
• Ability to work independently
• Strong problem solving and verbal and written communication skills
• Experienced user of Microsoft Office products
• Experience with HRIS preferred
• Experience in multi-national tech company preferred
• Benefits experience in other LATAM countries in addition to Mexico preferred, such as (Brazil, Argentina, Colombia, and Chile) and the United States

Qualifications:

• 2+ years’ experience in benefits
• Experience in HR administration
• Fluent in English – both written and verbal
• HRIS systems experience
• Bachelor’s degree or equivalent certification preferred

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Yello/Workday (ending with f5.com or @myworkday.com).

Equal Employment Opportunity

It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination.  F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting **************@f5.com.