Customer Quality Engineer

• Customer interface on quality topics for the assigned projects focus on customer satisfaction and quality first mindset.
• Update and maintain proper knowledge of customer specific requirements.
• Implement and ensure compliance described in international standards such as IATF 16949 and VDA and conformity of standards defined by the Continental Quality System.
• Follow up on customer audits.
• Leading Customer Quality issues, handling and report (8D / A3).
• Organize and lead the problem-solving and track the improvement implementation.
• Ensure quality standards are being met throughout the entire production process, toward no defect, no escape to customer.
• Problem-solving with cross-function team and central quality
• Lead/assistant to coordinate internal quality improvement projects.
• Participate in developing FMEA, Control Plan, Work Instruction

• Bachelor’s degree in engineering
• Experience as Customer Service is mandatory.
• Communication and Presentation Skills
• 3+ years of working experience in manufacturing and working knowledge of Quality Systems
• Problem Solving knowledge such as 8D, A3 methodology.
• Control Plan, FMEA, Process Flow, SPC, MSA (GR&R)
• Advanced English
• ISO IATF 16949, Core Tools and VDA 6.3
• Statistical tools
• Willing to travel sporadically

In Continental we are committed to an inclusive and non-discriminatory culture, we will never require a HIV or pregnancy test as a part of our selection process.

#LI-CE2

Ready to drive with Continental? Take the first step and fill in the online application.

Continental desarrolla tecnologías y servicios vanguardistas para la movilidad sostenible e interconectada de personas y bienes. Fundada en 1871, la empresa de tecnología ofrece soluciones seguras, eficientes, inteligentes y asequibles para vehículos, máquinas, tráfico y transporte. En 2022, Continental generó ventas por 39 400 millones de euros y actualmente emplea a unas 200 000 personas en 57 países y mercados.

El sector del grupo ContiTech desarrolla y fabrica, por ejemplo, productos y sistemas de materiales cruzados, respetuosos con el medioambiente e inteligentes para la industria automotriz, ingeniería ferroviaria, minería, agricultura y otras industrias clave. Guiados por la visión de «soluciones inteligentes y sostenibles más allá de los productos de caucho», este sector del grupo se apoya en su vasto conocimiento de la industria y los materiales para abrir nuevas oportunidades de negocio mediante la combinación de diferentes materiales con componentes electrónicos y servicios individuales.

Keyfacts