DirecciónSince 1916 Mubea, a German, family-owned automotive supplier, has focused on lightweight construction for heavy-duty suspension components and related products. We are the market leader in many segments of the spring industry supplying the world car manufacturers and leading Tier 1 system suppliers by utilizing over 11,000 workers worldwide in 28 production and development locations on four continents Mubea leads in innovation, design, development, and production of engine, suspension, transmission and body components. Our international standards are based on our technological developments and the most important objectives of the automobile industry: the sustained reduction of fuel consumption and emission levels.
Resumen
Resolve customer complaints via phone or email Use any ways to reach out to customers and verify account informationCancel or upgrade accounts.Assist with placement of orders, refunds, or exchanges.Advise on company information.Take payment information and other pertinent information such as addresses and phone numbers.Place or cancel orders.Answer questions about warranties or terms of sale.Act as the company gatekeeper.Suggest solutions when a product malfunctions.
Tareas y responsabilidades
Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information.
