DirecciónEnsure the correct inventory level to meet customer needs and financial objectives as well as address customer service requirements related to orders, billing, delivery times, after-sales services, and requests related to internal processes in the company, once sales have negotiated the product portfolio, prices, and special conditions when applicable.
Client Details
German company, market leader in lightning.
Description
- Sales order management from purchase order receipt to delivery confirmation.
- Receipt of releases.
- Processing and release of releases and orders received via EDI and in process in SAP.
- Coordinate deliveries according to customer requirements.
- Management of credit note and/or charge requests, following up for prompt application.
- Investigation and follow-up on discrepancies between payment and open invoices on operational issues.
- Coordinate claims from receipt to credit note application.
- Processing sample requests.
- Sending forecasts to suppliers.
- Placement of STOs (Stock Transfer Orders) for intercompanies and Purchase Orders (POs) for third-party suppliers.
- Weekly analysis of Back Order vs Inventory.
Profile
- Bachelor's degree in Business Administration, International Trade, Transportation Engineering, or related field.
- 3 years of experience in Customer service/Supply chain
- Advanced english.
- CPIM (Ideal) or S&OP.
- Forecasting, Inventory Control, Demand Planning, Master Production Schedule (MPS), Material Requirements Planning (MRP), etc.
- SAP (SD, PP, MM modules).
- Advanced Excel.
- Office.
- Customer Orientation
Job Offer
- Competitive salary
- Law benefits
- 30 days christmas bonus
- Major medical insurance
- Life insurance
- 12 vacation days
- Saving fund
- Food vouchers
- Monday - Friday 9am to 6pm
- 3 office days, 2 home office days
