Key Responsibilities:
- Develop and implement NLP techniques to process and understand intricate customer feedback.
- Utilize LLMs to improve text analysis and classification tasks, tailoring the models to specific customer data needs.
- Collaborate with cross-functional teams to integrate NLP and LLM findings into the broader customer issue classification system.
- Stay abreast of the latest advancements in NLP and LLMs to maintain a cutting-edge approach to data science challenges.
Requirements
Qualifications:
- Degree in Computer Science, Data Science, or a related field.
- 2-year experience with NLP and familiarity with LLMs such as GPT-3 or BERT. Utilizing advanced NLP and LLMs.
- Record of successful data science projects involving text analysis and classification.
- Strong programming skills in Python or R, and experience with relevant data science toolkits.
- Excellent communication skills.
- A gold standard dataset for ongoing model refinement.
- Enhanced capability of the classification system to recognize and prioritize issues based on nuanced language patterns.
Benefits
- Sueldo base
- Seguro de Gastos Médicos Mayores (incluye plan dental y visión)
- 15 días de aguinaldo
- 25% de prima vacacional
- 12 días de vacaciones (A partir del primer año)
- Seguro social
- PTU/Reparto de utilidades
- Vales de despensa quincenales