Dirección Specialist - Procurement Operations
Location: Mexico City (Hybrid)
As the global leader in eye care, Alcon has built a rich history of providing innovative products to customers and patients all over the world. We’re extremely proud of our legacy and how we’ve helped shape the industry over the last 70 years, but we’re just getting started. Our relentless passion to eliminate unmet medical needs drives our pursuit to further advance eye health worldwide. We’re looking for exceptionally talented, driven people who want to make a difference. If you’d like to help us change the way the world sees, this is your chance to Be Brilliant!
The Procurement Specialist supports the Procurement operation processes of assigned businesses ensuring quality, timeliness and effectiveness.
How You Will Make a Difference
Key Responsibilities
Service Delivery:
- Supports transitions and knowledge transfer
- Supports processes are migrated to the blueprint as per agreed timelines
- Operational oversight to provide services at expected levels with a clear customer focus, including handling the exceptions.
- Coordinate with local teams & business functions to provide seamless service
- Corresponds to internal and external inquiries
- Serves as a Subject Matter Expert for related policies and processes
- Act as System Key User Lead and actively initiate and participate in improvements to sustain a highly effective and efficient process, and realize cost reduction opportunities including areas to standardize processes to optimize investments made in global ERP/SAP systems and financial services
- Support the measurement and delivery of service levels and SLA/KPI targets
- Proactively challenge the Status Quo, making fact based recommendations
Procurement
- Process Purchase requisitions/Shopping Cart and approve orders for Materials and Services in related purchasing systems. (JDE, Basware, SAP)
- Shopping cart compliance and accuracy check, Adhere to Sourcing guidelines & various sub-processes as laid down for processing Purchase Requisitions/Shopping Cart.
- Review Purchase requisitions/Shopping Cart for Input data accuracy, Payment terms and supporting documents like Quotations, Pricing List, Contracts, Bidding Sheet, Approvals based on threshold and type of orders.
- Send PO copy to Vendor and obtain PO Confirmations, communicate the same to requestors.
- Process any PO amendment requests and in turn obtain revised PO confirmations from vendor.
- Liaise between Requestors and Vendor for required purchasing process and provide helpdesk support – Missing PO, Vendor info, Invoice/GR issues and Contracts.
- Maintain manual PO log data and provide reporting support as required by the business.
- Process Vendor management related requests, includes creating and updating vendor information in relevant systems.
- Support Requestors / End users as the First Point of Contact for resolution of all Process Queries / Issues.
- Responsible for TAT and Delivery of key metrics, resolve process issues, determine root cause analysis for specific issues.
- Create Reports and Data analysis as per business requirements.
Compliance
- Ensure all processes, policies and procedures are clearly defined, fully documented
- Promote a strong and control environment and follow up on audit issues and implement correcting measures
What We Can Offer You
- Opportunity to join a growing, early-stage organization built within a mature, stable global company.
- Friendly working environment and a diverse and highly motivated team
- Individual career development plan and possible career growth within a newly created account
- Truly international environment and daily interactions with colleagues and stakeholders from all over the world
- Attractive benefits & compensation package
- Flexible hours and remote work posibilites (min 3 days per week office-based)
Skills For Success
Key Requirements/Minimum Requirements
- Education Minimum: University degree
- Experience requirement: Minimum: 1 to 3 years of relevant experience with an outsourcing or Global service organization. Experience in Procurement/Sourcing domain is preferred.
- Languages: Minimum: English & Spanish (written and spoken) fluently or Portuguese language skill is added advantage
- Skills:
- Ability to work in strict deadlinesPositive attitude with a focus on continuous process improvement
- Experience in Procurement/Sourcing activities
- Exposure to Global stakeholder engagement
- Excellent MS Office skills and SAP knowledge
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Alcon is an Equal Opportunity Employer and takes pride in maintaining a diverse environment and our policies are not to discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital or veteran status, disability, or any other legally protected status.
