DirecciónGlobal Trade Delivery Manager, Professional Services
Are you passionate about the chance to bring your experience to a world-class company that is market-leading for both content and technology? If yes, we are looking for you!
Join our team! The GTM Manager will work closely with other PS Managers and his/her team members to ensure we're successfully delivering best practice implementations to our clients while continuing to push the envelope towards growth opportunities. The GTM Manager will also work closely with Sales to drive Sales Revenue and PS Upsells. This position is part of the Corporates Professional Services department. We deliver enterprise Global Trade, Compliance and software that provides critical information and software solutions to companies of all sizes.
About the Role
In this opportunity as a Global Trade Delivery Manager, Professional Services, you will:
- Interact with client Global Trade, Compliance, Tax and Technology professionals in Fortune 500 clients
- Lead a team of 10 PS consultants, supporting their professional development
- Lead business and requirements sessions and formulate into design/solution documentation for high visibility and complex projects
- Engage with other key teams such as Product Management & Engineering within Thomson Reuters as appropriate to deliver end to end solutions
- Ensure team's implementations are running smoothly and tracking towards timely completion
- Promote positive relationships with our clients and handle any potential escalation issues that arise within the team's projects
- Perform lead role as applicable on large, complex projects
- Support sales teams by partnering as the PS representative in commercial conversations and creating SOWs
- Drive $1M in Upsells
- Drive > $1.5M in Sales Support
- Drive > $1.5M in Revenue
About You
You’re a fit for the role if your background includes:
- Higher Education Degree or Diploma – Finance, Accounting, Supply Chain, International Business or Computer Science preferred.
- Fluent English is a must.
- 7+ years relative work experience
- Exposure to Global Trade or Supply Chain Businesses, Indirect Tax, Compliance and/or Tax Return processes
- Experience with commercial conversations
- Leadership or mentorship experience and responsibilities
- Experience with process analysis, design & mapping
- Experience Implementing Enterprise Software including Cloud Solutions and third-party applications
- 20% travel, as needed, to client sites Offsite Training , Industry events and assist with implementations.
- Ability to Relocate if needed.
- Must have excellent interpersonal and written communication skills and know how to share information professionally and concisely.
- Must be able to effectively lead a team and promote engagement
- Must be able to partner with Sales and drive commercial conversations
- Ability to work on multiple initiatives concurrently
- Ability to be a self-starter
- Proficient in working with computers and standard business software like Microsoft Office
- Creative problem-solving skills & motivated to drive innovation.
- Ability to work in a diverse work environment.
Location: CDMX
What’s in it For You?
You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:
- Hybrid Work Model: We’ve adopted a flexible hybrid working environment for our office-based roles while delivering a seamless experience that is digitally and physically connected.
- Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more
- Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: company-wide Mental Health Day Off; Headspace app subscription; and employee incentive programs; resources for mental, physical, and financial wellbeing
- Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking.
- Social Impact: Eight employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact
- Purpose Driven Work: We have a superpower that we’ve never talked about with as much pride as we should – we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
#LI-ZM1
Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news services – Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.
We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.
Accessibility
As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.
We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.
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More information about Thomson Reuters can be found on https://thomsonreuters.com.
