We are hiring a resourceful HR Services Representative III to join our amazing team at Petco in Santiago de Querétaro Querétaro
Growing your career as a Full Time HR Services Representative III is a fantastic opportunity to develop competitive skills.
If you are strong in planning, teamwork and have the right personality for the job, then apply for the position of HR Services Representative III at Petco today!
JOB DESCRIPTION Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what’s right for pets, people and our planet. We love all pets like our ownWe’re the future of the pet industryWe’re here to improve livesWe drive outstanding results togetherWe’re welcome as we arePetco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong, working together across 1,500+ pet care centers, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, eight distribution centers and two support centers. Position Summary:The HR Services Representative III - Compliance provides tactical support for employment and regulatory compliance (Form I-9’s and E-Verify, timely terminations, unemployment claims and verifications of employment). Additionally, they provide back-up support to HR Services Representatives located at the Mexico Support Center. The successful candidate will exercise significant discretion in handling sensitive and confidential matters and data related to Petco and its current and former employees (partners) and will work closely with the HR COEs, HR Business Partners, Legal and field leadership to resolve questions, issues, and requests.Job Functions: Provide support to ensure organizational compliance with Form I-9, E-Verify and timely terminationsRespond timely and accurately to subpoenas, partner file requests, verifications of employment and other requests from LegalPartner with field management and HR to respond to unemployment claims, attend hearings as neededProvide guidance and support to HR partners regarding compliance mattersUpdate partner records with personal information changes and other data entry according to Petco policies and proceduresDrive continuous adoption of employee and manager self-service within the organization by helping with navigating internal resources on Human Resources technology tools, policies, and proceduresAssist with data collection and submission for annual VEBA and 401(K) auditsMaintain SOPs and other documentation for compliance-related proceduresSupport training initiatives and provide mentorship and guidance to HR Services RepresentativesProvide back-up support to HR Services Representatives with management of HRSC phone lineMeet or exceed service level agreement metrics regarding commitments to case resolution timeframesRequired Skills and Qualifications:3+ years of experience working in Human Resources, Payroll or BenefitsAssociate’s or Bachelor’s degree in a related field or applicable experiencePrevious HR Service Center case handling experienceStrong computer skills with Microsoft Office and HR systemsExcellent English and Spanish verbal and written communication skillsExcellent customer service skillsAbility to manage high workloads and conflicting prioritiesAbility to handle sensitive information with confidentiality and professionalismPrevious Workday (HCM) experienced preferred
Benefits of working as a HR Services Representative III in Santiago de Querétaro Querétaro:
● Learning opportunities
● Company offers career progression opportunities
● Advantageous package