DirecciónAbout the role
Location: Mexico City, #LI-Hybrid This position will be impacting Americas Region People & Organization (P&O) operation directly and will be working on different systems, as well as training stakeholders. Key Responsibilities: • To support the development of People & Organization (P&O) processes, principles, and guidelines for a small client group, as well as coordinate data analysis and evaluation, in support of the implementation and/or maintenance of processes / services / continuous improvement in scope. • Data management: Data entry, maintenance, analysis, reconciliation System knowledge: Workday, HR Core, Shape in navigation. • Support the team in the operational conversion of P&O strategic objectives. -Provide support and specific advice in the implementation of processes and standards for all P&O Services aspects (e.g. services, processes, continuous improvement) and provide guidance and assistance on problems and requests to customers/users through consulting and training -Support the identification and planning of services P&O Services will provide. • Handle standard service requests, answer questions, resolve problems if possible or support problem resolution by close collaboration with next level support and/or experts -Perform user administration tasks (e.g. access management). -Track service requests and troubleshoots – analyze error messages and questions -Support periodic cost and efficiency analyses to support productivity objectives -Support personnel cost budgeting process and control. -Support evaluation of the services / processes / continuous improvement in scope.Role Requirements
Essential requirements: • University degree• Advanced English and Portuguese level
• Have worked in Shared Services environment
• +3 years of experience in Human Resources areas
• Ability to work in a dynamic and fast-growing team – high-learning agility, Ability to work under pressure, ability to prioritize. Desirable requirements: • Experience working with Workday Why Novartis?
Our purpose is to reimagine medicine to improve and extend people’s lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn more here: You’ll receive: Competitive salary, annual bonus, flexible working arrangements, subsidized dining facilities, employee recognition scheme, professional development, learning experiences, diversity & inclusion. Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here:
