IS Technical Specialist & Database Support

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

In this role you will be responsible for applying IT knowledge and expertise to help solving complex technical or professional activities. You will be a key resource, a definitive source of knowledge about services and solutions, who contributes their expertise to enhance organizational efficiency and support the organization’s vision and strategic direction.

This position reports to

IS Service Manager

Your responsibilities

• Proactively supports in the installation, management, maintenance, and optimization of the service for the area of responsibility and cross-functional processes related to IS Services.
• Takes action to ensure targets are met within established safety and quality procedures, corrects malfunctions.
• Reviews requirements and specifications and identifies those that merit action within their scope of responsibility.
• Installs and tests new versions, investigates and coordinates the resolution of potential and actual service problems.
• When involved, delivers the appropriate IS solution/service according to agreed Service Level Agreements (SLAs), in time, in budget and at quality.
• Engages proactively with suppliers to resolve incidents, problems, or unsatisfactory performance, and implements suppler management related service improvement initiatives and programs.
• Executes, for assigned tasks, all actions in IS processes according to agreed RACI specification.
• Support non ERP apps (Issue solving, ensure correct functionality of the apps).

Your background

• Bachelor´s Degree in Computer Science or related.
• New graduate - 2 years of experience.
• Related IS application experience, Microsoft .NET Framework programing.
• Microsoft SharePoint IS application experience, MS SQL 2016 and SQL 2019, Configuration of SSIS and SSRS and MySQL experience preferred.
• Ability to manage multiple demands on time, strong communication, customer orientation, flexibility and self-learning and problem solving.
• Intermediate-Advanced level of English.

More about us

We look forward to receiving your application (documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website www.abb.com. Work model: hybrid #LI-hybrid