It Analyst - Infrastructure

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

IT Analyst – Infrastructure

This is an opportunity you don’t want to miss!

Lilly is entering an exciting period of growth and we are committed to delivering innovative medicines to patients around the world. Lilly is investing to create a new state-of-the-art manufacturing site, in Lebanon, Indianapolis. The brand-new facility will utilize the latest technology for API Manufacturing and will include several platforms including Peptides, Small Molecules and Oligonucleotides Drug Substance Manufacturing. This is an exciting once-in-a-lifetime opportunity to help build and operate a new site.  The Lilly LP1 Lebanon site will be built using the latest high-tech equipment, advanced highly integrated and automated manufacturing systems, and have a focus on minimizing the impact to our environment.

What You’ll Be Doing:

You will be part of Tech at Lilly MQ (Manufacturing and Quality), an organization that drives manufacturing operational excellence and productivity efforts through utilization of technology. Tech at Lilly MQ strives to enable the making of medicine “with safety first and quality always”.

As an Infrastructure Integrator your main function is the implementation and troubleshooting support for IT managed site infrastructure including but not limited to business and manufacturing workstations, peripherals, printers, telecom, and others. The role will support multiple business groups such as Manufacturing Operations, Supply Chain, Quality, Engineering, Technical services/Manufacturing Science. The resource will also participate in ad-hoc site infrastructure projects and ensure enterprise and organizational cybersecurity practices are followed. . 

How You’ll Succeed:

• Perform technical requirements gathering and analysis of business and manufacturing IT managed workstation and infrastructure  
• Perform technical requirements analysis of IT managed peripheral devices used at the facility – printers, barcode scanners, etc 
• Coordinate with other Lilly groups and vendors regarding requirements, operating system requirements, additional hardware requirements and costs 
• Install and configure workstation hardware, peripherals, software, and any additional hardware and software.  
• Provide qualified infrastructure platforms.  
• Perform Cybersecurity assessments according to enterprise and organizational requirements 
• Train end user(s) on the operations of new equipment, workstation software, networking, etc 
• Troubleshooting problems on platforms including ; specifically Citrix, RealVNC, VDI, Linux, MacOs, Windows OS, iGel technology and other workstation connected hardware as well as Telecom. 
• Consultant for questions regarding infrastructure, compatibility, backup, and configuration issues 
• Provide strategy for immediate and future upgrades/patching of hardware and software applications  
• Perform application and operating system upgrades for lab and automation systems  

• Providing supporting documentation for validation and testing of upgrades  
• Assist with validation of new and existing systems by providing technical design information to assure GMP data integrity  

What You Should Bring:

• GMP knowledge and training 
• Cybersecurity principles knowledge and training 
• Strong problem identification and resolution skills 
• Strong communication skills 
• Customer focused 
• Technical growth and application 
• Experience working in Parenteral manufacturing 
• Teamwork/Interpersonal skills preferred 
• Understanding of Manufacturing safety & quality

Your Basic Qualifications (with no sponsorship)

• Bachelor’s Degree in IT, Engineering, or related technical field.
• 5+ years of relevant work experience supporting manufacturing infrastructure or related areas

Additional Preferences

• Experience in Pharmaceutical GMP Manufacturing
• Experience supporting Process Automation systems infrastructure.

Other Information:

• Role is Monday through Friday and based on-site.  Must be flexible in providing support to accommodate other inputs (production schedules, shutdowns, etc.).  Occasional extended hour and / or off-hour work may be required.
• Position will be based out of Lebanon Indiana.

About the Organization

Lilly IT builds and maintains capabilities using innovative technologies like most prominent tech companies. What differentiates Lilly IT is that we create new possibilities through tech to advance our purpose – creating medicines that make life better for people around the world, like data driven drug discovery and connected clinicals. We hire the best technology professionals from a variety of backgrounds so they can bring an assortment of knowledge, skills, and diverse thinking to deliver innovative solutions in every area of our business.

Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively “Lilly”) are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( Lilly_Recruiting_Compliance@lists.lilly.com ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response.
Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

Our employee resource groups (ERGs) offer strong support networks for their members and help our company develop talented individuals for future leadership roles. Our current groups include: Africa, Middle East, Central Asia Network, African American Network, Chinese Culture Network, Early Career Professionals, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinos at Lilly, PRIDE (LGBTQ + Allies), Veterans Leadership Network, Women’s Network, Working and Living with Disabilities. Learn more about all of our groups.

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