Lims Application Manager, Qc Support

This is an Open Role, Available for Immediate Job Selection
Relo statement: Novartis is unable to offer relocation support for this role. Please only apply if Mexico City is accessible for you. This role will remotely support international manufacturing locations.
About this role:
The Laboratory Information Management System (LIMS) Application Manager will administer, manage, and support automated digitalized laboratory business processes, information flow and documentation collection for laboratory testing lifecycles. The LIMS Application Manager will work closely with the equipment vendor and supporting Information Technology personnel on all system upgrades as well as support Quality Assurance and Quality Control operations and manufacturing activities involving LIMS and LIMS interfaces with other systems and equipment.
Key Responsibilities:
•English oral and written communicator who is proactive, responsive, and able to work independently with all levels of the organization. Ability to handle multiple conflicting tasks in a fast-paced environment is a must. Very high attention to detail is critical, including strong technical writing and proofreading skills.
•Perform general administration, support and maintenance of LIMS system, and stay current on advances in LIMS enhancements and maintain LIMS certifications. Translate customer goals and objectives into documented application configuration specifications and solutions. Actively participate in LIMS configuration and programming upgrades. Coordinate the development, testing and validation activities in response to requirements.
•Serve as a tier-1 and tier-2 resource for end-user questions and problems as well as perform system user training.
•Responsible for change request impact assessments involving LIMS which will include participation in meetings and work streams that affect LIMS such as site change control meetings, requirements gathering meetings, investigation or deviation meetings and continue to be involved in projects that impact LIMS.
•Initiate, monitor and oversee 3rd party contracts for LIMS programming and upgrades.
•Responsible for the development of reports generated from LIMS (i.e. Certificate of Analysis, Dose Report, Calculation Reports and Summary Reports). Ensure report content is accurate and aligns with source documents.
•Create and maintain training and account certification documentation; Stay current with site training objectives.
•Participate in the Global LIMS project to align site Development and Manufacturing with other TechOps sites throughout Novartis.
•Ensure that LIMS support staff follow QA/QC procedures for data analysis, data evaluation, data transfer and LIMS operation.

Essential Requirements:
•Bachelor’s degree required in a Computer Science or Life Sciences related field; Master’s degree preferred.
•Minimum of 5 years of experience working as a LIMS super-user, Subject Matter Expert (SME), system analyst, or similar position.
•Fluent English speaking and written communication.
•Proficiency with general system administration including account creation, security role setup, reporting, instrument interfaces, data interfaces, workflows, etc.
•Experience in writing SOP’s, validation documents and reports for LIMS applications.
•The ability to work highly independently in pursuit of operational, tactical, and strategic goals.
•Experience with Crystal Reports and working knowledge of database technologies/Oracle and/or writing SQL Queries.
•Ability to plan, prioritize and execute multiple tasks simultaneously under tight deadlines and manage projects and lead teams utilizing modern project management methodology and tools.
Benefits and rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
Why Novartis: Our purpose is to reimagine medicine to improve and extend people’s lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn more here: People and Culture | Novartis.
Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here: Novartis Talent Pool.