DirecciónMarketing Account Manager and Engagement
Job ID 390946BR
Mar 21, 2024
Mexico
About the Role
Novartis Corporate Center Mexico City is one of six strategically located corporate centers established by Novartis globally. It brings together expert capabilities and talent across functionalities, that drives the business forward. It is home to 1000+ associates who work to deliver on the Novartis purpose of reimagining medicine to improve and extend people’s lives.
The Marketing Account Manager and Engagement is responsible for exploring, developing, implementing and evaluating Digital innovation solutions that address customer needs, also for co-creating with key stakeholders to build partnerships and collaborations.
The Marketing Account Manager and Engagement leads the delivery of multiple projects across a variety of creative and marketing channels, including print and digital media and develops and coordinates project plans across the design, development and production stages of a project to support the successful delivery within set KPI's Main responsibilities:
• Works in collaboration with brand teams, technical teams and all functions to maximize value and provides consultancy, advice and assistance on strategy for commercialization of products, and influences marketing/Marketing Sales Operation team on decision making.
• Gathers requirements to develop detailed Project plans and Project estimations to task level.
• Proactively assists the Business to identify upcoming conflicts and resource gaps and serves as interface with the global and local Brand teams on Project Planning and delivery management.
• Leads and delivers projects for Regional and global teams, ensuring adherence to time-lines and quality objectives and ensures delivery of efficient and high-quality deliverables.
• Manages an efficient and high-quality team that promotes synergy and best practice sharing among resources, drives collaboration with Country Organizations in managing high standards of communication and delivering best in class services and provides guidance on training requirements in relation to Commercial processes.
• Takes initiative to drive standardization of reports across brands and is an active account management through engagement with internal customers providing recommendations to support business needs.
• Daily stakeholder management with Marketing Operations, key brand leads, digital engagement leads, MLR leads, and partner agencies to ensure timeline adherence and project deliverable to deliver excellence for production and progression work in partnership with internal project managers.
Diversity & Inclusion / EEO
We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.
Role Requirements
• Bachelor's Degree, preferably in Communications, or Marketing. MBA preferred.
• Pharmaceutical industry experience is required with 3-5 years of experience with either creative or digital agency inclusive of cross functional team leadership.
• Strong and proactive client services/management, project management, operational expertise, and program execution, along with exceptional experience in meeting client requirements.
• Excellent cross-functional skills and ability to work and lead a cross-functional team in a matrix environment.
• Global marketing experience a plus with the ability create connections from global to local impact and experience in US market dynamics and understanding of US business needs.
• Excellent communication and interpersonal abilities with aptitude in fostering long-term relationships and strong presentation ability.
• Must be fluent in written and spoken English (non-negotiable) Why Novartis?
766 million lives were touched by Novartis medicines in 2021, and while we’re proud of this, we know there is so much more we could do to help improve and extend people’s lives.
We believe new insights, perspectives and ground-breaking solutions can be found at the intersection of medical science and digital innovation. That a diverse, equitable and inclusive environment inspires new ways of working.
We believe our potential can thrive and grow in an unbossed culture underpinned by integrity, curiosity and flexibility. And we can reinvent what's possible, when we collaborate with courage to aggressively and ambitiously tackle the world’s toughest medical challenges. Because the greatest risk in life, is the risk of never trying!
Imagine what you could do here at Novartis!
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Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together?
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