Msdynamics - Digital Crm Consultant

Our client is a fast-growing automation-led next-generation service provider delivering excellence in IT, BPO, and consulting services. They are driven by a combination of robust strategies, passionate teams, and a global culture rooted in innovation and automation.

Our client’s Digital offerings have helped clients achieve operational excellence and customer delight. Their focus lies on taking a leadership position in helping clients attain customer intimacy as their competitive advantage. They are now on a journey of metamorphosing the experiences of the customer’s customers by leveraging our industry-leading delivery and execution model, built around the strategy— Automate Everything™, Cloudify Everything™, Transform Customer Experiences™.

Powering our client’s complex technology solutions and services is the Bottom-Up Disruption, a disruptive crowdsourcing initiative that brings about innovation and improvement to everyday complexities and, ultimately, growing the client’s business. The digitally empowered workforce of our client represents various nationalities, comprising 19,833 employees, and lives the company’s philosophy of ‘customer success, first and always’. The company reported a 2020 global revenue of USD $845.04 Mn.

We are currently searching for a MSDynamics - Digital CRM Consultant:

Responsibilities

• Hands-on experience with Microsoft Dynamics 365 (ONLINE) and Power Platform development and administration.
• Strong understanding of Dynamics 365 and Power Platform best practices.
• Understanding of SDLC and ALM .
• Source code management experience.
• Experience working in Azure DevOps or JIRA boards.
• Collaborate with users to understand their business requirements and identify areas where Dynamics can be used to improve business processes.
• Experience developing, customizing, and extending Dynamics applications to meet Trustmark business needs.
• Provide technical and functional support to business users.
• Work closely with business users to ensure successful resolution of incidents and service requests.
• Conduct application testing, troubleshooting, and issue resolution.
• Keep up to date with the latest developments in Dynamics technologies.
• Preferred knowledge in the Insurance industry.
• Familiarity with Azure or AWS .
• Proficient writing fetchXML and ODATA query statements for Dynamics Data.
• Excellent communication , planning , and organization skills.
• Excellent and demonstrated customer service experience.
• Strong technical writing ability .
• Ability to work in a team environment and independently .
• Willing to constantly update oneself on new software and market conditions.
• Excellent verbal and written communication skills.

Requirements

• Strong intellectual curiosity.
• Minimum of 4+ years of experience in Microsoft Dynamics application development and implementation.
• Strong understanding of Dynamics technologies and experience with customization and extension of the application.
• Experience in Microsoft .NET Framework, C#, and SQL Server development.
• Experience in Microsoft Power Platform Cloud Flow development.
• Strong analytical and problem-solving skills.
• Strong attention to detail and commitment to delivering high-quality work.
• Strong collaboration and communication skills.
• Experience with custom workflows, entities, objects, attributes, tasks, actions, etc.
• Experience with various data sources, integration mechanisms, and security and best practices for them within Dynamics 365 and the related Microsoft Azure technologies.
• Experience with Azure DevOps for source code management and CI/CD pipelines.
• Familiarity with Agile framework.
• Bachelor’s Degree in Computer Science or a related field preferred.
• Related Microsoft certifications preferred (or a willingness to pursue those certifications).

Desired  

• Excellent communication, planning, and organization skills.
• Excellent and demonstrated customer service experience.
• Strong technical writing ability.
• Ability to work in a team environment and independently.
• Willing to constantly update oneself on new software and market conditions.
• Excellent verbal and written communication skills.

Languages

• Advanced Oral English.
• Native Spanish.

Note:

• Remote.

If you meet these qualifications and are pursuing new challenges, Start your application to join an award-winning employer. Explore all our job openings | Sequoia Career’s Page: .

Keywords:
Dynamics 365, Azure DevOps, AWZS, Microsoft .NET Framework, C#

REQUIREMENTS

None