Production Support Specialist / Devops

Who are we?

Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our 30,000 employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.3 billion in fiscal 2021. For more information, visit Amdocs at www.amdocs.com

In one sentence

Immerse yourself in the design, development, modification, debugging and maintenance of our client's software systems! Engage with specific modules, applications or technologies, and look after sophisticated assignments during the software development process.

What will your job look like?

You will:

• Implement DevOps capabilities in cloud offerings using CI/CD toolsets and automation.
• Configure and deploy cyber security software stacks for highly available platforms in private and public cloud.
• Support CI/CD automation requirements for 24x7 key systems.
• Identify, tackle, and mitigate system failures and security vulnerabilities.
• Support software stack and servers migration to a public cloud achieving highly secure and available architecture.

All you need is...

• At least 3 - 5 years of experience as support engineer for enterprise applications and customers along with a wide knowledge in IT operation systems.

• Extensive exposure working with source control tools such as Git.

• An efficient understanding of cloud-native and microservices architecture.

• Proficiency in Shell Scripting and Automation

• Experience in operating within a complex, multi-interface environment.

• Proven experience in CI/CD and MS areas, including Configuration Management and continuous integration tools (Jenkins, Bitbucket, Nexus), in designing complex solutions based on Automation Tools and Deployment on common cloud computing platforms (OpenShift, AWS, Azure and/or GCP, etc.), skilled with several third-party tools (e.g. Postgres, Cassandra, Helm, Groovy, Nagios, Liquibase, Couchbase)

• 4-5 years of experience in infrastructure-as-code and configuration-as-code, including one or more tools - Cloud Formation, Ansible, Chef, Puppet, SaltStack, Terragrunt, Terraform, Kafka, Elasticsearch and Helm

• 4-5 years Script development experience + IT experience in one of the common languages (Python, Groovy, Bash)

• Deep understanding and experience in DevOps ecosystem and IT operation systems.

• Hands on experience in build, release, deployment and monitoring of cloud-based scalable distributed systems.

• Rich experience in infrastructure / foundations / IT for at least 5-6 years, working in an agile development environment.

• Experience designing & implementing TLS, and Load balancing and High availability for cluster/Hybrid production-like environments.

Why you will love this job: