DirecciónCisco is looking for a Program Specialist to join the Supply Chain Sustainability (SCS) team, which is responsible for driving environmental and social responsibility initiatives within the Supply Chain Organization (SCO) and with our suppliers.
Impacts / Outcomes
As a part of the team focused on Code of Conduct performance, the RBA Code of Conduct Americas Program Managerwill work with internal supply chain functions to outline supplier performance to our Supplier Code of Conduct, identify opportunities for improvement, and partner to reach our responsible sourcing goals.
They will also play a key role working with the Responsible Business Alliance (RBA).
Job Description
- Play a coordinating role to align regional Supplier Code of Conduct due diligence in North and South America with our global processes, including management of RBA-Online and other supporting tools.
- Conductdue diligence including on-boarding suppliers to programs, managing correction action plans (CAPs), conducting rapid response assessments, addressing supply chain incidents, forced labor remediation, and worker grievances
- Support the integration of the Code of Conduct into supply chain functions : Support the strategy and development of supplier improvement plans in collaboration with supplier management Support the adaptation of due diligence processes and tools to recently added supply chain functions to improve performance for services, logistics, indirect suppliers, and acquisition integration Train, coach, and mentor individuals across supply chain functions on how to address Code non-conformances on specific issues such as working hours and forced labor Drive internal working groups to address specific Code of Conduct issues, as needed
- Manage global supplier communications related to RBA Code, programmatic updates, supplier requests, including providingand moderate code trainings internally and externally inUS and EU timezones.
- Manage escalations to sourcing managers based in US and EU timezones.
- Develop and implement strategies to manage effectiveness metrics and conduct effectiveness reviews. Drive insights from data to identify opportunities and risks.
- Support Cisco engagement with RBA such as workgroup participation, monitoring of programmatic developments, and emerging risks.
- Act as lead for customer inquiries related to RBA Code and RBA due diligence activities
Required Skills
You are a detailed oriented, critical thinker with a passion for promoting good in society and business. You communicate effectively, listen carefully, and collaborate to get results.
You enjoy using data to create a strategy for engaging your customers and stakeholders. You make connections across subject areas and are eager to take on challenging projects and brainstorm transformational ideas.
You should also have experience in working with cross-functional teams and be highly resilient to change and solving for incomplete or not-readily-available information.
Intellectual curiosity is a must; RBA Code experience will be highly beneficial.
- Strong project coordination and data preparation skills
- Proficient managing and navigating large datasets in Excel and adept at designing clear, compelling visuals in PowerPoint
- Able to analyze and synthesize quantitative and qualitative data to identify trends, risks, and inform strategy
- Able to design due diligence approaches, conduct risk assessments and analyses, and develop risk mitigation strategies.
- Excellent communication and team-building skills, working across cultures, and timezones
- Multilingual preferred
Additional Experience and Behaviors :
- An undergraduate degree preferably in business, supply chain, project management, sustainability, or human rights-related fields
- 5+ years project / program management experience
- 3+ years experience working with RBA Code of Conduct or similar supplier social audit program
- Innovative and solution-oriented
- Customer-oriented
- A go-getter who can drive results and also knows when to engage your colleagues for education or support.
