DirecciónCisco is looking for a Program Specialist to join the Supply Chain Sustainability (SCS) team, which is responsible for driving environmental and social responsibility initiatives within the Supply Chain Organization (SCO) and with our suppliers.
Impacts/Outcomes
As a part of the team focused on Code of Conduct performance, the RBA Code of Conduct – Americas Program Manager will work with internal supply chain functions to outline supplier performance to our Supplier Code of Conduct, identify opportunities for improvement, and partner to reach our responsible sourcing goals. They will also play a key role working with the Responsible Business Alliance (RBA).
- Play a coordinating role to align regional Supplier Code of Conduct due diligence in North and South America with our global processes, including management of RBA-Online and other supporting tools.
- Conduct due diligence including on-boarding suppliers to programs, managing correction action plans (CAPs), conducting rapid response assessments, addressing supply chain incidents, forced labor remediation, and worker grievances
- Support the integration of the Code of Conduct into supply chain functions:
- Support the strategy and development of supplier improvement plans in collaboration with supplier management
- Support the adaptation of due diligence processes and tools to recently added supply chain functions to improve performance for services, logistics, indirect suppliers, and acquisition integration
- Train, coach, and mentor individuals across supply chain functions on how to address Code non-conformances on specific issues such as working hours and forced labor
- Drive internal working groups to address specific Code of Conduct issues, as needed
- Manage global supplier communications related to RBA Code, programmatic updates, supplier requests, including providing and moderate code trainings internally and externally in US and EU time zones.
- Manage escalations to sourcing managers based in US and EU time zones.
- Develop and implement strategies to manage effectiveness metrics and conduct effectiveness reviews. Drive insights from data to identify opportunities and risks.
- Support Cisco engagement with RBA such as workgroup participation, monitoring of programmatic developments, and emerging risks.
- Act as lead for customer inquiries related to RBA Code and RBA due diligence activities
Required Skills
You are a detailed oriented, critical thinker with a passion for promoting good in society and business. You communicate effectively, listen carefully, and collaborate to get results. You enjoy using data to create a strategy for engaging your customers and stakeholders. You make connections across subject areas and are eager to take on challenging projects and brainstorm transformational ideas.
You should also have experience in working with cross-functional teams and be highly resilient to change and solving for incomplete or not-readily-available information. Intellectual curiosity is a must; RBA Code experience will be highly beneficial.
- Strong project coordination and data preparation skills
- Proficient managing and navigating large datasets in Excel and adept at designing clear, compelling visuals in PowerPoint
- Able to analyze and synthesize quantitative and qualitative data to identify trends, risks, and inform strategy
- Able to design due diligence approaches, conduct risk assessments and analyses, and develop risk mitigation strategies.
- Excellent communication and team-building skills, working across cultures, and time zones
- Multilingual preferred
Additional Experience and Behaviors:
- An undergraduate degree preferably in business, supply chain, project management, sustainability, or human rights-related fields
- 5+ years project/program management experience
- 3+ years experience working with RBA Code of Conduct or similar supplier social audit program
- Innovative and solution-oriented
- Customer-oriented
- A go-getter who can drive results and also knows when to engage your colleagues for education or support.
So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool.
U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:
.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
