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The Regional Manager is responsible for driving revenue, results and customer experience across a designated territory. The Regional Manager will hire, train, and develop effective teams, shape and execute operational standards, and work with cross-functional partners to develop business planning and the regional strategy. Ultimately, the Regional Manager is accountable for growing market shares across all product lines, driving brand awareness, and increasing profitability within their territory.
The Regional Manager must deliver excellent results and achieve goals month after month by developing effective local teams, ensuring operational standards are met on a consistent basis, and leading strategic business planning within their region. The Regional Manager communicates effectively, can translate strategic themes into concrete action plans, and provides consistent feedback to identify, prioritize, resource, and operationalize projects. This role directly supports Tesla’s mission by ensuring an accurate, consistent, and rapid transaction for Tesla customers
- Build effective teams through source, recruit, hire and on-board top talent. Lead, develop, coach and motivate high-performing teams, develop and execute daily, monthly, quarterly and yearly strategies to hit targets and drive profitability. Reinforce a culture of leadership and team excellence: training standards, succession planning, talent acquisition and employee retention, spend time in both stores and delivery centers; and provide coaching, and in-the-moment feedback to management and senior team leaders
- Directly manage a team of people-leaders across field retail, service-plus, and delivery locations, set clear team targets and individual goals; hold teams accountable by driving performance, create a culture of employee engagement and recognition of high performers
- Reinforce Operational Standards by maintaining and reinforce Safety and Security standards by partnering with EH&S, Workplace and Security teams, create a continuous improvement culture by actively collecting feedback, testing strategies, and improving vehicle and customer flow in each sales and delivery location
- Demonstrate fluency and reinforce requirements in the local market’s Sales and DMV requirements and processes, partner with fleet logistics to optimize sales and delivery processes that promote customer experience, utilize reports and dashboards to provide feedback to management on strategic direction, as well as execute process management changes
- Define Strategic Business Planning, Build strong relationships with key stakeholders across real estate, charging, marketing, government affairs, retail operations, recruiting, HR, financial operations, and service to develop a market strategy
- At least 10 years of experience leading large teams in an high-growth, service-focused industry with Multi-site experience, demonstrated ability to inspire, influence, and hold teams accountable to achieve a common goal
- Ability to prioritize, manage multiple projects, and adhere to business-critical deadlines
- Resourceful, passionate, and ethical and collaborative, someone others want to work with
- Prior P&L experience required, excellent analytical, verbal and written communication, and sales skills
- Ability to travel frequently and to work evenings and weekend
Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.
Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.
