Senior Site Technical Manager , Consumer Robotics

The Senior Site Technical Manager, in Amazon's Consumer Robotics Operations group, is a versatile position that requires both leadership and technical depth. They are responsible for making key decisions for technical issues related to the product development after considering everything from cost to quality of hardware and software. Provide technical direction for manufacturing process of all stations across SMT, final assembly, testing, and packaging. This will include but not limited to cycle time, yields, failure analysis, escalations, recovery process, and tracking in Jira. Deep dive in builds during the NPI phase, work with NPI team for process flow definition, manufacturing process set up and approval for mass production. Will also be part of the Production Operations team, driving high standards for accomplishing product automation, collaborating in identifying appropriate tooling and test fixtures, troubleshooting material and process issues, and qualifying processes to assure successful validation of new products into production.

Key job responsibilities
We are looking for an individual who wants to work on a business that is growing at a rapid pace. We are a critical part of the hardware development process. We ensure successful fulfillment for product launches and ongoing support, grow the capabilities of our current systems to meet our needs, and drive continuous improvement for the company. As part of this dynamic team, you’ll collaborate with other Amazon cross functional teams including Sustaining & New Product Operations PM’s and Material PM’s, quality, engineering, GCM’s, Finance and Contract Manufacturing counterparts to establish and sustain robust manufacturing processes including SMT, final assembly, test, packaging and shipment.
We are looking for an individual who wants to build the next generation of Consumer Robots. Growing the capabilities of our current systems to meet our needs, and drive continuous improvement for the company.

- Act as technical leader for one product and manufacturing site, be responsible for factory readiness and ensure new product launch, meeting goal of quality, schedule and cost.
- Expedite closure of technical issues related to Final Assembly, Test and Packaging to ensure consistent execution of the factory’s quality and production plans.
- Develop and achieve automation of product assembly and test lines to increase productivity, simplify scalability, and deliver outstanding product quality.
- Participation in design & planning through DFM, line balancing, as well as process yield, capacity and cost Modeling.
- Work with supplier engineering teams to identify and escalate manufacturing challenges by enforcing DFM and DFT principles.
- Focus in SMT technology, responsible for SMT DFM for new products, Line balancing, as well as Process Yield, Capacity and Cost Modeling.
- Review and Approval of Tooling Designs & Qualification.
- Responsible for yield improvement and manufacturing resolution for sustaining products.
- Direction and Oversight of Process Qualification, Approval and Documentation.
- Working with Quality team for Quality improvements.
- Working with Lean team on Lean project and automation.

A day in the life
- Help develop process and teams to establish a shared engagement and development model of product development (e.g. CM, JDM, ODM).
- Lead an internal cross functional team and external vendors to deliver a next generation product.
- Manage internal and external stakeholders to ensure the program achieves its program milestones, meets quality requirements, and meets/beats financial targets.
- Deliver results on complex program launches involving cross-functional teams.
- Work with stakeholders to define program business requirements.
- Understand current system capabilities and limitations.
- Problem solves with team on program hurdles.
- Coordinate with cross functional teams to implementation.
- Travel as required (and as permitted).

About the team
Excited about robotics, and how it will be used in our everyday lives? Amazon's Consumer Robotics group is responsible for products like Astro, pushing the boundaries of what’s possible, making the future closer than ever.
Astro is Amazon's first household robot to use AI and Intelligent Motion to gracefully and intuitively interact with people and spaces. It is a different kind of robot, one that’s designed to help customers with a range of tasks like home monitoring and keeping in touch with family. It brings together new advancements in artificial intelligence, computer vision, sensor technology, voice and edge computing in a package that’s designed to be helpful and convenient.

We are open to hiring candidates to work out of one of the following locations:

Guadalajara, JAL, MEX

- 5+ years of technical product or program management experience
- 7+ years of working directly with engineering teams experience
- 5+ years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
- Degree in engineering or related field