Senior Specialist, Collections - Get Hired Fast

We are hiring an experienced Senior Specialist, Collections to join our high calibre team at Maersk in Mexico City Mexico City
Growing your career as a Full Time Senior Specialist, Collections is an awesome opportunity to develop useful skills.
If you are strong in project management, adaptability and have the right experience for the job, then apply for the position of Senior Specialist, Collections at Maersk today!
Job LevelJL3Reports to (Job Title)AR ManagerNumber of direct reportsNoneJob Purpose/summaryAR Collections team is responsible for the management of customers with outstanding invoices, report preparation, Account Reconciliation, disputes resolution coordination, credit evaluation and collections follow-up of Credit and Cash customers for portfolio assigned to individual Analyst/collector/credit controllers.The Key Client AR Manager is responsible for directing and controlling operations activities for Key Accounts in line with MAERSK processes, strategies and methodologies and work in partnership with stakeholders to ensure collections (B2B) activities are occurring in line with agreed KPI’s for collections and deal with collections complexities.At the same time, given the importance of the Key Client’s business to Maersk, the role encompasses building strong working relationships with the customers and working cross-functionally in a boundaryless manner to the Key Client support teams within our organization.Key responsibilitiesDrive a portfolio of ~$50-100M USD in Accounts Receivable for Key Accounts, Be the Finance Partner for Key Client Managers & GSC teamsResponsible to drive Customer outcomes through positive customer experience in finance-related processesOwn Key Client relationship from a Finance perspectiveFace to face meetings with Customers/KCMs on a regular basis to resolve issues, maintain relationships, understand new requirements, adoption on new tools and resourcesTargets to minimize gaps between DSO & BPDSO, and deliver on Collection KPIs including 30+/90+, D&D OS, ONA etc.Deploy MLOS with KCMs and Vertical Leads to review AR development, issues, and own or drive action plans.Regular follow up with KC AP, finance, relevant GSC Sales owners (TCM & GFF/Rate Sheets) and Ops teamsForecast Cash and AR performance for owned KCs – report outs to Finance & Commercial ManagementDunning and Credit Consequence Management – work with KCM/Vertical Lead and Sponsor to resolve issues proactivelyOwn Tier 2 and Tier 3 disputes and closure for assigned KCs (Including any old unresolved and closed disputes)Work with collectors in other countries to ensure timely closuresIn case of high value RAC, partner with Sales – GSC & FrontlineSign off on VIP payments from a FIN perspective as per VIP policy.Support initiatives to improve IE for KC to Analyse and resolve root causes of disputes proactivelyWork Cross functionally to deliver value service to our KCs – Including Disputes, CS, TCM (BCOs) and BPOsDrive root cause identification and fixing through IQUnderstand and streamline Invoice delivery and remittance receipt processes with customer - Support deployment of any new requirements or suggest improvements where needed to improve AR performanceContract Landscape: Review and approve/secure approvals for any non-standard finance related contract insertionsPrimary internal stakeholdersKey Client Management teams and sponsorsRegional AR and Commercial LeadsGSC, Regional and Global Finance leadsPrimary external stakeholdersExternal KC CustomersRequired experience & skillsQualificationMBA or Post Graduate in Finance or an equivalent qualificationExperience9-12 years’ experience in AR & CollectionsSkills Excellent understanding of finance and businessKnowledge of MAERSK Systems preferred but not required.An analytical mind that is able to link/ relate to and analyze informationSuperior Stakeholder Management and Communication skillsFamiliar with MS OfficeKey measuresDSO and AR ageing profileTimely Disputes closures and collections thereofCustomer Experience/NPSUpdated by/date Job Code

Benefits of working as a Senior Specialist, Collections in Mexico City Mexico City:

● Excellent benefits
● Company offers career progression opportunities
● Attractive package