DirecciónCreate a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what’s right for pets, people and our planet.
- We love all pets like our own
- We’re the future of the pet industry
- We’re here to improve lives
- We drive outstanding results together
- We’re welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong, working together across 1,500+ pet care centers, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, eight distribution centers and two support centers.
Duties & Responsibilities:
Responsible for the design, development, deployment and monitoring of new and current systems
Act as tech lead and participates in critical production issues with appropriate escalations and in root cause analysis and implements short, mid and long term remediations
Works with urgency and within the SLAs identified based on criticality
Act as technical lead for technical debt and small project / feature change.
Work with the Product Management team, Project Management, Business and User Experience teams to identify and prioritize tech debt and clarify requirements
Participate in all grooming, priority setting sessions and sizing activities
Evaluates new tools, technologies and processes to improve speed, efficiency and scalability.
Responsible for monitoring operational standards, key performance metrics and critical runbooks
Will be responsible for monitoring server and application performance using one or more of Application Performance Monitoring tools: NewRelic, CloudWatch and Sumologic
Responsible for the tools for the deployment, monitoring, and troubleshooting of system resources in an AWS environment
Provides coaching for Software Engineers
Thrives on working in a fast-paced environment
Minimum qualifications:5+ years of professional experience in software support at enterprise level
BS degree in Computer Science, Engineering or related IT field
Hands-on enterprise JAVA application and Spring boot development experience
Hands-on development experience with retail POS processes, including customer facing (Sales & Returns management, promotion & pricing, membership, loyalty, payment integration etc…) and back-office (Cash Management, Opening & Closing, TLOG processing)
Working knowledge with PCI & PII security standards
Excellent troubleshooting skills and experience troubleshooting issues across a complex IT ecosystem across multiple cross-functional teams
Knowledge of best practices and IT operations for high availability and uptime
Hands-on expertise in many disparate technologies, typically ranging from front-end user interfaces through to back-end systems and all points in between
Extensive experience with creating alerts, dashboards, canned queries – as well as configuring and integrating log aggregation (such as SumoLogic, Splunk, ELK, syslog – SumoLogic preferred)
Extensive experience with Java build, packaging and dependency management and storage systems (such as GitLab, Maven, Gradle, Artifactory)
Experience developing and tuning H2, MS SQL, AWS Aurora PostgreSQL queries
Experience working with Cloud technology and IaC (AWS experience preferred, and candidates with AWS DevOps or AWS Solution Architecture certifications strongly preferred)
Experience with integrating automated tests into CI/CD pipelines (such as Cucumber, Robot, Selenium, JMeter)
Experience with Agile methodologies (Kanban or SCRUM) and software development lifecycles
Strong interpersonal & communication skills
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
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