AstraZeneca is a global, creative, biopharmaceutical business that focuses on the discovery, development and commercialization of prescription medicines for some of the most serious diseases. But we're more than one of the world's leading pharmaceutical companies. At AstraZeneca, we're proud to have an extraordinary workplace culture that drives innovation and teamwork. Here, we encourage our teams to express diverse perspectives - making you feel valued, energized and rewarded for your ideas and creativity.
AstraZeneca is seeking a talented Technical Owner to join the US Commercial IT – Omni c hannel Team . The Technical Owner (TO) w orks as part of an integrated and fully accountable end to end team and helps selected US BBU brands t o strategize and execute the technology solutions that will most effectively enable them to achieve their marketing objectives , which ultimately will help increase awareness of our products for millions of patients across the United States .
KEY ACCOUNTABILITIES
Raise demand with the US BBU Release Train and build user stories to delivery Platform level improvements.
Work with the Program Managers to share estimates and timelines back to the Global Commercial Operations POD delivery team.
Partners with Omnichannel strategists and Brand teams directly to identify and select a commercially pragmatic Technology solution that delivers value as quickly as possible to HCPs, patients, and AZ .
Technical SME across omnichannel and web platform technologies, and the use of those technologies within AZ – Tealium Audience Stream, Tealium IQ; Salesforce Data Cloud, Salesforce Marketing Cloud; Data / Reporting applications such as AWS, PowerBI ; Veeva CRM, Veeva MyInsights , Veeva PAM (trigger); Adobe Suite – AEM, Campaign, Analytics, Target, Audience Manager, etc;
REQUIRED SKILLS & EXPERIENCE
BEHAVIOURAL
Highly customer-centric and always puts the Patient first .
High learning agility and curiosity , focused on personal and professional development .
Active listener who focuses on addressing the key pain points of our stakeholders within AZ.
Working knowledge of agile delivery methodology
TECHNICAL DOMAIN
At least 3 years of experience in delivering Omnichannel demand with excellence.
Technical SME across omnichannel and web platform technologies, and the use of those technologies within AZ – Tealium Audience Stream, Tealium IQ; Salesforce Data Cloud, Salesforce Marketing Cloud; Data / Reporting applications such as AWS, PowerBI ; Veeva CRM, Veeva MyInsights , Veeva PAM (trigger); Adobe Suite – AEM, Campaign, Analytics, Target, Audience Manager, etc .
Proven experience of successfully deploying a variety of business analysis tools/techniques to enable business change at scale.
Good understanding of networks, databases , APIs, compliance, and security protocols.
Agile tools and methodologies inc. JIRA
BUSINESS DOMAIN
S omeone that is commercially savvy and will partner with Stakeholders to understand their commercial goals
G ood understanding of Digital Marketing and how it can be used to create value for customers and AstraZeneca
Focused on solving real-world/business problems and generating a measurable impact (not someone that is wanting to deploy Tech for the sake of deploying Tech)
Analytical thinker and problem solver that uses data and insight to inform decision making
Pharmaceutical business domain knowledge is desirable but not essential
SOFT SKILLS
Strong interpersonal skills: Presentation, Communication, Facilitation, Influencing
High emotional intelligence
Organizational skills with a focus on getting work delivered to deadlines
CONSULTING
Highly collaborative and proactively helps Stakeholders/customer to develop their ideas and build better solutions
Works with Stakeholders to develop optimum solutions
An evangelist for the customer, and creating a culture that works with agility to deliver value rapidly and iteratively
Drive >90% usage of components that already exist in the Experience Library , by raising awareness of EXL and influencing speed over perfection
Why AstraZeneca?
At AstraZeneca when we see an opportunity for change, we seize it and make it happen, because any opportunity no matter how small, can be the start of something big. Delivering life-changing medicines is about being entrepreneurial - finding those moments and recognising their potential. Join us on our journey of building a new kind of organisation to reset expectations of what a bio-pharmaceutical company can be. This means we’re opening new ways to work, pioneering cutting edge methods and bringing unexpected teams together.