Telco & Media Customer Practice Manager Mex, Proserve

Would you like a career that gives you opportunities to help customers change how they operate in today’s using innovations technologies and accelerate their cloud journey using Amazon Web Services (AWS). Do you like to work on a variety of projects within some of the largest, most complex, enterprise customers at the forefront of exciting cloud adoption at scale, leading customer and partner teams to achieve repeatable AWS best practices?

AWS Professional Services (ProServe) is looking for Customer Practice Managers (CPM) who can lead activities with with different Customers from Telco and Media. Our CPMs are responsible for helping customers develop a long-term AWS strategy. Together with customer teams and AWS partners, working closely with the Telco Team.
The CPM role is to act as a trusted advisor and AWS ambassador to senior stakeholders and enterprise teams within our largest customers to understand and help realize their critical business outcomes with AWS.

Key job responsibilities
- Helping shape Telco and Media customers’ long-term strategy and innovative solutions.
- Bias for Action to Deliver Results in ProServe and Platform bookings in the near term.
- Establishing Executive relationships across Technology & Business groups, becoming a strategic advisor and expert with deep knowledge of the cross-section of the customers’ business and available technology solutions.
- Preparing and presenting technical and commercial proposals to different C-Levels.
- Working with the AWS internal network, including specialist experts across AWS product and specialist resources as well as Account team, Partner team, Finance, and Legal.
- Delivering on annual bookings and revenue targets with deal structure aligned with key customer goals and AWS Professional Services business objectives
- Supporting scale through shared learning and mechanisms across the Professional Services sales team.

About the team

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

We are open to hiring candidates to work out of one of the following locations:

Mexico City, DIF, MEX

- 7+ years of external or internal customer facing, complex and large scale project management experience, or Bachelor's degree
- - 3+ years working in the Industrial Telco and Media sector as a consultant or part of a Professional Services organization
- - Business development experience including multiyear, multiple service offering proposals resulting in contracts with >$5M total contract value.
- - Experience with CRM systems and maintaining a clear and dependable view of pursuits, progress, and pipeline conversion
- - Experience assessing customer C-Level willingness to initiate conversations that lead to broader strategic transformation programs.