Vice President, Account Management

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Vice President, Account Management

Apply locations Mexico City, Mexico Mexico City, Mexico time type Full time posted on Posted 16 Days Ago job requisition id R-207746

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Vice President, Account ManagementWho is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview
The Financial Instituions- Account Management team is looking for a Vice President, Account Manager to drive our customer experience strategy forward by consistently innovating and problem-solving. The ideal candidate is passionate about the customer experience journey, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset. Role
Sets objectives and plays a lead role in achieving sales and net revenue targets
• Provides direction for overall strategies, messaging and proposals for customers
• Leads and manages key customer relationships at the senior level
• Reviews reports on customer’s existing business to determine opportunities for additional revenue • Provides consultative analysis, industry insights, and thought leadership to the customer
• Represents the voice of the market and customers to internal stakeholders
• Oversees implementation of sales plans including business development, marketing and product management
• Negotiates the customer agreement process ensuring global resource linkage
-Identify the segment needs and the appropriate Mastercard set of products and services required to capture and service the identified flows.
-Active sales approach background and payments industry savviness that enables him/her to engage in proper conversations with prospects and clients to generate new business deals, as well as to hold meaningful conversations with internal stakeholders.
-Active sales approach background and payments industry savviness that enables him/her to engage in proper conversations with prospects and clients to generate new business deals, as well as to hold meaningful conversations with internal stakeholders.
• Formally supervises and coaches several groups/teams and influences how the function is structured.
• Helps identify, coach and groom top talent and pro-actively develops employees as organizational resources
• Bachelor’s degree required, MBA preferred
• Spanish and English proficiency required

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

About Us

Everyone wants easier ways to pay;

we invent them.

Checkout lines are slow;

we speed them along.

Merchants want more sales;

we give them data and insights.

People need financial access;

we connect them.

Corporate purchasing is complicated;

we make it simple.

Commuters are busy;

we speed them on their way.

we help create them.

Small businesses are virtual;

we give them access to a world of buyers.