Account Manager Field Services

As Account Manager Field service, you are the trusted ‘face’ or representative for the member farmers in your region. You drive member engagement (satisfaction in your specific region, be the trusted partner of your member farmers and you are responsible for the retention of the respective kg of Milk. You show a genuine interest in your member farmers, have several farmer visits to prevent & solve issues, and to connect with them. You are the partner to talk about topics like membership, quality and challenges and drive engagement of the member farmers. As Account Manager Field service you are building a connection and relation by different contact moments, eg by organizing ‘huiskamerbijeenkomsten’.  

Staying true to who you really are, that is your starting point at FrieslandCampina. Because it is precisely by embracing our differences that we can grow together. We want to create a working environment that allows all employees to bring their best and authentic selves. If who we are suits you, but you're not sure if you're the best fit for the role, we still encourage you to apply so we can help you find the role that fits you best.

As Account Manager Field service, you are the trusted ‘face’ or representative for the member farmers in your region. You drive member engagement (satisfaction in your specific region, be the trusted partner of your member farmers and you are responsible for the retention of the respective kg of Milk. You show a genuine interest in your member farmers, have several farmer visits to prevent & solve issues, and to connect with them. You are the partner to talk about topics like membership, quality and challenges and drive engagement of the member farmers. As Account Manager Field service you are building a connection and relation by different contact moments, eg by organizing ‘huiskamerbijeenkomsten’.  

• Unique company culture of Dutch heritage and international presence;
• We offer great work life balance, and competitive salary & benefits package;
• Workweek of 38 hours, competitive pension scheme, holiday allowance of 8%, end year allowance 4%, bonus scheme (max 12,5%), flexible working hours and the ability to work from home;
• Diverse training and mentoring programs to help you grow on your own professional journey;
• Exceptional support of cross disciplinary movement within the company to broaden your knowledge and growth paths;
• A friendly and informal working environment, yet professional team members as sparring partners;
• Autonomy and trust to create longer term impact that helps bring better nutrition to the world;
• Free cheese, fruit and milk at lunch in the central office, and barista coffee to help you go through your working days with a lot of joy.

The external market has changed, member farmers are attracted more and more by competition to deliver their milk to them making member engagement and even more important role we have. We have chosen to change our service model towards member farmers and the way we interact with them. This means, a different mindset, different capabilities & competencies, and a different approach how to connect with our member farmers is needed.  

• Responsible for member engagement & retention in their region  

• See opportunities for member farmers and realize / offer these 

• Organize and facilitate events group sessions (like huiskamerbijeenkomsten) and member farmer visits 

• Responsible (with Account Manager front office) to execute our quality program Focus Planet & our regulations on all member-farmers in their region & district 

• Responsible for support, including with "menselijke maat" decision authority for the member-farmers in their region 

• Independently run consignment services 

Staying true to who you really are, that is your starting point at FrieslandCampina. Because it is precisely by embracing our differences that we can grow together. We want to create a working environment that allows all employees to bring their best and authentic selves. If who we are suits you, but you're not sure if you're the best fit for the role, we still encourage you to apply so we can help you find the role that fits you best.

For thousands of people every day, we are more than just a dairy company. To our farmers, our employees, the communities we serve, the businesses we work with and the people to whom we bring happiness, FrieslandCampina means something more. For them it's not just about what we do, but who we are. We value talented people from any background who want to contribute to something bigger than themselves. We encourage all of our employees to make decisions that benefit our entire company. At FrieslandCampina we own our own career and act accordingly. We trust you to make a difference in your job and influence the bigger picture. Working at FrieslandCampina means you are contributing to a better world.

JOB-ID: 52526 | Account Manager Field Services, Netherlands

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