RESPONSIBILITIES
- Responsible for customized billing for Sales, Travel and Others, timely and accurate based on contracts and internal communications.
- Contacts customers to request payment of delinquent accounts in a formal and friendly way.
- Confers with customers by telephone in an attempt to determine the reason for overdue payment. and review terms of sales, service, or work agreement.
- Notifies appropriate parties if the customer fails to respond.
- Record information about the financial status of customers and status of collection efforts.
- Sorts and files correspondence and backup documentation.
- Prepares collections and aging reports.
- Reviews payments and amounts paid to customer’s account on demand.
- Researches customer claims of invoice payment and/or discrepancies.
- Assists with related special projects, as required.(I.E. Special Account Analysis).
- Identify variances in revenue vs forecast.
- Coordinates customer requests for invoice copies, with accounting support staff, as requested.
- Applies invoice deduction as required.
- Performs other related duties as assigned by management.
- Support annual audit.