DirecciónWould you enjoy working in a dynamic role responsible for post-sales growth?
Do you enjoy being part of team that provides high-quality Technical Support for customers?
Join our Technical Support Services team
Bringing the most cutting-edge physical and digital technologies together to create oilfield equipment is the beating heart of our work. Devising smarter systems that control and monitor oil and gas extraction, our subsea and surface-pressure capabilities are industry-leading and commercially innovative.
Bringing Technology to life
As a Lead Technical Support Specialist, you will be responsible for post-sales support of customer issues. This can include repairs (both returns and field), Technical Support or a field service or other service request.
As as Lead Technical Support Specialist, you will be responsible for:
Owning the resolution of post-sales technical customer issues. Level 1,2,3 Technical Support – Resolves post sales Technical Issues.
Communicating across direct organization. Presenting to senior leaders in specific technical space and on cross functional teams on how technologies interconnect and contribute to overall strategy.
Handling latitude in project techniques. Project process requires choosing right approaches. Employees should have technical know-how.
Handling diverse clients in a region. Following frameworks to get through the processes. There is room for negotiating and client specific conditions.
Fuel your passion
To be successful in this role you will:
Have bachelor’s degree or have relevant work experience with significant experience in Technical Support/post-sales support/ project management.
Be technically competent in at least one CWI discipline (upper completions, lower completions, wellbore construction or wellbore intervention).
Be a successful written and verbal communicator.
Have the ability to influence others and work within teams.
Demonstrate ability to coordinate several projects simultaneously.
Work in a way that works for you
We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:
Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.
Working with us
Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.
Working for you
Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:
Contemporary work-life balance policies and wellbeing activities
Comprehensive private medical care options
Safety net of life insurance and disability programs
Tailored financial programs
Additional elected or voluntary benefits
Join Us:
Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
