DirecciónFunction: IT
Scope: National
Location: Bosques, CDMX.
ABOUT UNILEVER
Unilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world. You will work on brands that are loved and improve the lives of our consumers and the communities around us. You will lead innovations, big and small, that will make our business win and grow. You will learn from brilliant business leaders and colleagues who provide mentorship and inspiration so that you can become a better you.
JOB PURPOSE
The main purpose of the geography-based Market IT Manager role is to support the IT Director as a representative for the whole of IT, including the IT service lines & global Platforms and Experience teams, with the market business teams. Therefore, key to the role is to proactively develop a strong relationship with the internal customers (Customer Development for Retail and IC DSD operations). The Market IT Manager is responsible to ensure that the requirements of the business are understood, the strategy and plans for IT are clearly communicated and the overall IT plan and priorities within his/her areas of responsibility are clearly articulated and agreed.
The Market IT Manager will support the activation of the global innovation programs to support these plans in the market based on his/her area of responsibility. The Market IT Manager must ensure the review and proactive identification of improvements of all existing IT Services with his/her area of responsibility. The Market IT Manager must at all times ensure alignment to IT Compliance and governance framework and provide appropriate input to and management of IT Costs.
WHAT WILL YOUR MAIN RESPONSIBILITIES BE
Within his/her area of responsibility, which will be sales processes for retail and IC DSDoperations,the Market IT Manager will undertake the following key activities:
BUSINESS PARTNERING & IT PLANNING
Builds long-term relationships with business teams within his/her area of responsibility.Undertakes the communication of IT strategies, roadmaps and plans within his/her area of responsibility ensuring that business teams have good visibility of upcoming programs that impact them.Works with business leadership and management teams to understand business requirements/demand for IT within his/her area of responsibility and as required engages with global IT platform teams to detail the business requirements and understand how these will be met.Engages with business teams within his/her area of responsibility to help prioritise and scope the IT plan in the area of responsibility aligned with overall roadmap and plans and ensure that responsibility during rollout are clearly communicated and that business steams are advised on how to govern and resource for these changes.
INNOVATION
Undertakes the necessary activities to activate global IT Platform & Services programs with his/her area of responsibility.Manages projects to support local business growth programs as aligned with overall IT and business plan – working with appropriate platform teams to ensure achievement of these programs.
GLOBAL IT SERVICES
Ensures the correct linkage with IT Services based on area of responsibility.Adheres to service management framework in delivery of IT Services within area of responsibility.
IT COSTS
Provides Input to IT cost drivers to support forecast within area of responsibilityManage receipt of actual costs within area of responsibility
OTHER KEY RESPONSIBILITIES
Manage WL1 direct reports Engage with vendor and 3P within area of responsibility either via feedback on globally managed vendors or through direct management of local vendorsDeliver initiatives that ensure best leverages IT within area of responsibility
KEY INTERFACES
Business Management and Leadership teamsGlobal IT Platform teamsGlobal Data & Analytics teamsGlobal IT Service Line teams
WHAT YOU WILL NEED TO SUCCEED
Experiences & Qualifications
- 6-12years’ experiencein managerial IT roles, preferred in the Fast Moving Consuming Goods sector. Knowledge of DSD operations a strong plus.
- Experience leading transformational projects delivering eRtM, eComm, B2B and/or B2Csolutions.
- Experience leading local and regional projects and/or complex IT portfolio.
- Experience interacting with global, regional, and local IT teams.
- Experience managing relationships withina large, multinational, matrix organization.
Skills
- Strong knowledge of sales business processes for Retail and DSD operations model, including its connection with digital world.
- Innovative, curious about technology with high level of creativity.Passion for digital transformation initiatives and programsand its implications for business.
- High “bias for action”, growth mindset and passion for high performance.
- Ability to lead and influence others at all levels within organization. Strong leadership capabilities and negotiation skills.
- Facilitation and capability building skills. Able to lead a significant change program.
- Good planning, organizational and decision-making skills. Excellent analytical and problem-solving skills.
- Portfolio management, resource leveling, budget management, delivery to timelines and exceptional prioritization skills.
- Strong oral and written communication skills.
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
