National Customer Solutions Senior Engineer

Are you thinking about improving your career development and your professional growth? We invite you to join one of the most successful international logistics organizations here at Kuehne+Nagel. Our Charlotte, NC branch is looking for a new Customer Solutions Engineer to join our team.

Your Role

Working with the Director of Customer Solutions and Engineering, you will analyze Requests for Proposals (RFPs), develop a client-tailored solution, and present for approval to business unit Executives and clients specific to warehouse operations.

Your Responsibilities

• Build Solutions Models and assist Business Development with the creation of proposal documents and written responses to RFP questions
• Read and comprehend customer RFPs, RFQ (request for quote), and RFI (request for information) to identify solution requirements and additional data and informational requirements for solutions development
• Interface with various specialized functional groups for solution design and costing input and provide conceptual facility layout using AutoCAD or Demo3D
• Clarify and resolve complex business issues by breaking them down into meaningful components to determine root causes and redesign internal and external business processes
• You will write, speak, and present clearly and succinctly across a variety of communication settings and adjust your communication style to the audience by translating and articulating technical concepts to non-technical groups

Your Skills and Experiences

• Bachelor’s degree in Engineering or Logistics from a 4-year college or university – or equivalent practical experience
• Minimum 4-7 years related experience working in a 3rd party logistics warehouse distribution environment
• Strong working knowledge of P&L statements
• Ability to travel nationally on average 60- 70% of the time
• Experience working with simulation technologies such as AutoMOD, Demo3D, Arena, and Simul8

Good Reasons to Join

We offer a great compensation package, medical, dental, and retirement benefits package, employee discounts, tuition reimbursement, excellent training programs and a dynamic global work environment.