National Key Account Manager Consumer

You will be part of our Sales + Marketing team, adding your consultative selling expertise + skills to the delivery of business growth.

Your Role

Your primary objective will be to develop existing or new business by coordinating all business development actions + triggering opportunities within your specified vertical for larger accounts. You will do this by working with a variety of internal + external stakeholders, ensuring compliance with our current commercial policy while focusing on the following key objectives.

Your Responsibilities

• To directly manage Key Account(s), in accordance with agreed targets, goals + company guidelines, eliciting customer needs + selling our key products + services.

• To negotiate rates with customers in alignment with the business units (BU), ensuring rate sheets are documented + maintained as needed by the BU’s.

• To ensure compliance with our sales management processes + systems, ensuring correct + timely updates in our customer relationship system (CRM)

• To monitor monthly performance against set targets ensuring that immediate actions address deviations.

• To ensure that account plan(s) are in place based on internal processes + templates which are signed off by the respective sales manager.

• To effectively hand over + transition new business into operations to ensure that customer requirements + company's commitments are met.

• To conduct regular + structured review sessions with assigned customers including; process for continuous improvement + innovation, review of customer strategy + priorities to deliver operational excellence.

Your Skills and Experiences

Your strong expertise with customer + stakeholder relationships with be the key to your success.

You have been selected for this role for your knowledge of the market, industry along with our products + services; because you possess the key attributes we are looking for.