DirecciónCompany
Requisition ID
115149BR
As a Principal , you will contribute to different phases of an engagement including client identification, launch, delivery and closure; handles client relations and complaints; contribute in conceptualizing innovative solutions based on anticipated needs of the industry; proactively look for existing client issues and work with Practice leadership to develop ideas; participates in and contributes to various team-level, practice-level and organizational-level initiatives WITH the objective of ensuring the highest levels of engagement delivery and management WITHIN the guidelines, policies and norms of Infosys Consulting. About the practice:
Our SAP Digital Transformation Practice is SAP Digital to the core, where our entrepreneurial and innovative spirit helps our clients derive sustained value from their SAP Digital Transformation journey. We use an integrated, holistic approach that considers both business views and technology views, enabling our clients to lead the way into a new digital frontier, gain a competitive edge and become a market disruptor. Our collaborative work approach and flat organizational structure results in a business culture that allows new consultants to dive right in, have access to all levels of practice leadership, become an integral part of the team immediately and add value to our innovative client solutions. We serve industries such as: Biotech, Communications, Consumer Products, Distribution, Financial Services, High Tech, Insurance, Manufacturing, Medical Devices, Oil & Gas, Pharmaceuticals, Retail, Services and Utilities. Location: Monterrey (preferred), Mexico City Responsibilities:
- Communicate potential system or process enhancements to the Plant Implementation Team.
- Perform & support User Acceptance Training at the sites.
- Complete data validation activities as directed by the Plant Implementation Team.
- Train the end users on the solution for their job role requirements.
- Prepare the site managers and users for go-live, Support cutover inventory activities.
- Support site conversion, Manage all stabilization functions.
- Manage site signoff activities.
- Leads the Quality Assurance functional group for a site.
- Understands the integration points with other functional groups.
- Participate in knowledge transition from the Plant Implementation Team to understand plant-specific requirements and solution, and plant personnel roles and training needs.
- Leads the overall skills assessment related to Quality Assurance, training document review, and supplementary job aid creation that may be needed for a site.
- Assists in facilitation of UAT testing at site.
- Responsible for understanding the local data and how it needs to transform to map to customer standards.
- Assist on-site during physical inventory & cutover activities to ensure material/batch/handling unit statuses & related data are accurate.
- Assist with inventory reconciliation & re-counts.
- Onsite for centrally located team responsible for user support post go-live, as well as defect reporting and working with the Build team on defect resolution.
- Onsite shift coverage as necessary to ensure no gaps in coverage during operations, 1:1 & group support during stabilization.
- Provide on-call support as needed.
Job description
As a Principal , you will contribute to different phases of an engagement including client identification, launch, delivery and closure; handles client relations and complaints; contribute in conceptualizing innovative solutions based on anticipated needs of the industry; proactively look for existing client issues and work with Practice leadership to develop ideas; participates in and contributes to various team-level, practice-level and organizational-level initiatives WITH the objective of ensuring the highest levels of engagement delivery and management WITHIN the guidelines, policies and norms of Infosys Consulting. About the practice:
Our SAP Digital Transformation Practice is SAP Digital to the core, where our entrepreneurial and innovative spirit helps our clients derive sustained value from their SAP Digital Transformation journey. We use an integrated, holistic approach that considers both business views and technology views, enabling our clients to lead the way into a new digital frontier, gain a competitive edge and become a market disruptor. Our collaborative work approach and flat organizational structure results in a business culture that allows new consultants to dive right in, have access to all levels of practice leadership, become an integral part of the team immediately and add value to our innovative client solutions. We serve industries such as: Biotech, Communications, Consumer Products, Distribution, Financial Services, High Tech, Insurance, Manufacturing, Medical Devices, Oil & Gas, Pharmaceuticals, Retail, Services and Utilities. Location: Monterrey (preferred), Mexico City Responsibilities:
- Communicate potential system or process enhancements to the Plant Implementation Team.
- Perform & support User Acceptance Training at the sites.
- Complete data validation activities as directed by the Plant Implementation Team.
- Train the end users on the solution for their job role requirements.
- Prepare the site managers and users for go-live, Support cutover inventory activities.
- Support site conversion, Manage all stabilization functions.
- Manage site signoff activities.
- Leads the Quality Assurance functional group for a site.
- Understands the integration points with other functional groups.
- Participate in knowledge transition from the Plant Implementation Team to understand plant-specific requirements and solution, and plant personnel roles and training needs.
- Leads the overall skills assessment related to Quality Assurance, training document review, and supplementary job aid creation that may be needed for a site.
- Assists in facilitation of UAT testing at site.
- Responsible for understanding the local data and how it needs to transform to map to customer standards.
- Assist on-site during physical inventory & cutover activities to ensure material/batch/handling unit statuses & related data are accurate.
- Assist with inventory reconciliation & re-counts.
- Onsite for centrally located team responsible for user support post go-live, as well as defect reporting and working with the Build team on defect resolution.
- Onsite shift coverage as necessary to ensure no gaps in coverage during operations, 1:1 & group support during stabilization.
- Provide on-call support as needed.
Responsibilities include:
Project Execution
- Understand project background and context, obtain clarity in expectations of the client, proactively ask for resources (tools, training, etc) as required to prepare for effective client delivery.
- Participate in project launch activities, understand client context and sub-team’s own role and responsibilities to prepare for project execution.
- Demonstrate mastery of key analytic techniques and use knowledge to perform complex analysis with limited guidance; lead key engagement deliverables; determines data collection techniques and sources; keep track of timelines and status; synthesizes large amounts of unstructured data and develops analyses that are rigorous, stand up to client scrutiny; delivers timely, accurate and professional work/deliverables.
- Configure/design SAP functionality and processes.
- Solution and document functional specifications.
- Define, execute, and support testing of the solution.
- Perform knowledge transfer to client and supporting organizations throughout all phases of the project.
- Support management of project execution from start-to-finish to deliver according to plan (scope, quality, and time).
- Test Execution and defect resolution.
Basic Qualifications:
- Bachelor’s degree or equivalent.
- 7+ years of experience in SAP QA/QM (Quality Assurance/Quality Management) module implementation and support.
- Experience in SAP QA/QM configuration and testing.
- Experience in SAP QA/QM integration with other SAP modules such as PP (Production Planning), PM (Plant Maintenance), WM (Warehouse Management), MM (Materials Management), SD (Sales and Distribution), FI (Financial Accounting), CO (Controlling), and PS (Project Systems).
- Experience in SAP QA/QM documentation creation including user manuals, process flows, and system configurations.
- English level 80-90%.
- Leadership skills.
- Excellent customer service with ability to manage customer expectation.
- Excellent communicator with strong verbal and written skills.
- Ability to easily adapt to different communication and working styles.
- Active listener.
- Excellent organizational skills.
- Self-starter and quick learner.
- Proven ability to set priorities across multiple projects and drive for results.
- Good attention to details.
- Strong time management skills.
- Work effectively with internal and external clients, third party vendors, and senior management in accomplishing project objectives.
- Proven ability to set priorities across multiple projects and drive for results.
- Is willing to travel 4-5 days a week to different locations within the United States, México, and LATAM.
Preferred Qualifications for a Senior Consultant SAP QA QM:
- Master’s degree in business administration, Computer Science, Information Systems, or related field.
- Experience in SAP QA/QM integration with other non-SAP systems such as MES (Manufacturing Execution System), WMS (Warehouse Management System), and/or PLM (Product Lifecycle Management).
- Experience in SAP QA/QM implementation and support for consumer goods or manufacturing industry clients.
Infosys Consulting is a global management consulting firm helping some of the world’s most recognizable brands transform and innovate. Our consultants are industry experts that lead complex change agendas driven by disruptive technology. With offices in 20 countries and backed by the power of the global Infosys brand, our teams help the C-suite navigate today’s digital landscape to win market share and create shareholder value for a lasting competitive advantage. To see our ideas in action, or to join a new type of consulting firm, visit us at Infosys is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.
