Program Manager

Novartis Corporate Center Mexico City is one of six strategically located corporate centers established by Novartis globally. It brings together expert capabilities and talent across functionalities, that drives the business forward. It is home to 1000+ associates who work to deliver on the Novartis purpose of reimagining medicine to improve and extend people’s lives.
The Program Manager is responsible for ensuring the successful implementation and execution of the Commercial Strategy; take full accountability for brand insight across regional organization, and provide strategic insights that share /develop brand strategy.
Main responsibilities:
• Works collaboratively with cross functional teams to synthesize findings into actionable insights and is accountable for territorial marketing activities in order to optimize and customize brands promotion, strengthening implementation, coordination and execution.
• Analyzes trends and develops impactful and actionable customer market insights and support Brands teams in creation of service needs to define an Integrated insights and analytics plan.
• Provides leadership in the establishment of a high performing team of Scientific Events Leads, Managers and Coordinators and leads the development and implementation of standards to support quality and compliance.
• Supports Scientific Events activities at a global, Regional and local level where required.
• Leads teams to define deliverables and monitors time management, establishes and oversee the centralized ISI Label updates Center of Excellence (CoE) which meets customer requirements and KPIs.
• Orchestrates silos into an end-to-end solution-enabling us to stitch together the teams into one cohesive CoE Support sustainable growth of the centralization services with new strategies, leverage existing capabilities, and in close collaboration with all marketing operation functions delivers excellence through the efficiency & effectiveness of the brand.
• Establishes effective governance and reporting mechanisms to identify opportunities to improve and streamline existing Global Business Solutions processes and ways of working to ensure that the Label CoE is in line with industry best practices.

• Bachelors degree / B.A. with focus on Creatives and Digital
• 15+ years leading ISI Label update CoEs
• Experience with digital programs, customer facing, preferably with Agency leadership roles.
• Experience of working within the compliance and regulatory environment, particularly the impact in the Pharmaceutical industry collaborating across boundaries.
• High level understanding of Veeva platform.
• Establish Label CoEs or large Label Programs and experience running end to end Label update CoEs and programs.
• Strong leadership, presentation and customer facing skills, ability to manage matrix teams across different regions globally.
• English fully proficient.
Why Novartis?
766 million lives were touched by Novartis medicines in 2021, and while we’re proud of this, we know there is so much more we could do to help improve and extend people’s lives.
We believe new insights, perspectives and ground-breaking solutions can be found at the intersection of medical science and digital innovation. That a diverse, equitable and inclusive environment inspires new ways of working.
We believe our potential can thrive and grow in an unbossed culture underpinned by integrity, curiosity and flexibility. And we can reinvent what's possible, when we collaborate with courage to aggressively and ambitiously tackle the world’s toughest medical challenges. Because the greatest risk in life, is the risk of never trying!
Imagine what you could do here at Novartis!