Sr. Product Manager, Shopping Experience, Customer Programs

At Amazon we are customer obsessed and we are passionate about providing the best experience for customers shopping in our store. We are looking for a Senior Product Manager who is interested in improving Amazon.com.mx Shopping Experience based on what customers want and need.

Site Experience Sr Product Manager aims to understand our customers, analyze their journey on our site and eliminate nuances by launching new features or by fixing existing ones and helping customers complete their journey until purchase. We are looking for a Senior Product Manager who is looking to maximize their impact on customers by understanding them fully.

The ideal candidate will possess a strong product management background, demonstrate a passion for working on behalf of Customers, have a track-record of partnering with engineering teams to deliver large-scale projects, enjoy collaborating with business development teams and have the ability to operate independently and autonomously. This candidate will be able to navigate ambiguity and set a clear vision for Site Experience in Mexico.

The Site Experience Product Manager will be in charge of managing the Frustrations backlog working closely with software engineers and peers in other marketplaces to join efforts and learnings. Other areas of focus for the role are to link the projects to business and customer impact.

Key job responsibilities
The ideal candidate is a big thinker with a high bar and keen eye for customer and user experience. They are an organized self-starter who can break down projects into small pieces and deliver them quickly and with high quality through their engineering team. The candidate must also be a strong communicator, both written and verbally, who can manage partner teams and also pump up and rally a team behind a vision.

A day in the life
The MX Programs team vision is to create an ecosystem in which customers can find a wide range of compelling promotional discounts and personalized Shopping Experiences across Amazon.

About the team
Inclusive team culture

At Amazon we embrace our differences and we are committed to furthering our culture of inclusion. We host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Work Life Balance

We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

Mentorship & Career Growth

Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional.

We are open to hiring candidates to work out of one of the following locations:

Mexico City, DIF, MEX

- 5+ years of product or program management, product marketing, business development or technology experience
- Experience owning/driving roadmap strategy and definition
- Experience with end to end product delivery
- Experience as a Product Manager or owner
- Bachelor's degree or certificate of completion of studies required plus at least 8+ years of professional background
- Fluent in both, English and Spanish