Program Manager - Urgent Hire

We are on the lookout for a driven Program Manager to join our awesome team at Flextronics - The Flex Company in Aguascalientes, Ags..
Growing your career as a Full Time Program Manager is an amazing opportunity to develop productive skills.
If you are strong in planning, cooperation and have the right mindset for the job, then apply for the position of Program Manager at Flextronics - The Flex Company today!

At Flex, we welcome people of all backgrounds. Our employees thrive here by living our values: we support each other as we strive to find a better way, we move fast with discipline and purpose, and we do the right thing always. Through a respectful, inclusive and collaborative culture, a career at Flex offers the opportunity to make a difference, invest in your career growth and join our purpose -- to make great products that create value and improve people’s lives.

Job Summary

Job summary:

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Program Manager located in Aguascalientes

Lead the execution of the customer requirements, and through that deliver the projected value to Flex and its customers, using tools and initiatives of the company, to maintain business relationship and maximize customer satisfaction.

PM is responsible to meet and deliver all commercial aspects of the account and with the support of a multifunctional Customer Focus Team (CFT) coordinate the delivery of products and services, aligned to the expectation of the client.

As the owner of the account in the site, the PM focus is on benefit realization, adherence to contract agreements and manage scope creep to maintain expected/quoted financial performance while minimize risks and maximize opportunities.

What a typical day looks like:

• Ensure compliance to contract and/or customer specific requirements/Statement of Work (SOW) and responsible to document additional agreements not included in the contract.
• Develop and maintain business relationship; Maximize customer satisfaction. Manage the relationship with the customer through monthly or quarterly reviews, or as needed, to communicate deliveries, open commitments, or overall progress of the account.
• Coordinates with the CFT the actions necessary for compliance with the targets agreed with the customer (quality, testing, materials, processes, etc.)
• Monitors, reports and coordinates any troubleshooting of accounts receivables (AR)
• Approves changes to standard costs and updates sales price at least every quarter. Claims raw materials revaluation to customer when applicable.
• Responsible and accountable to maintain price book in Baan.
• Creates the Forecast Demand Format and coordinates with finance the creation of Forecast Outlook (FOL) for its organization.
• Responsible to manage claims through CMT tool and recover the charges not covered by the quote as NREs, ECO, and miscellaneous requirements. Escalates with GAM, if needed, to assure collection.
• Collection of excess and obsolete (E&O) and variations to agreed price of purchase (PPV) with the information received from materials.
• Coordinate problem solving, and escalates challenges encountered on the program that that affect the P&L for the organization to meet financial commitments, accountable for the financial performance of the account and address any gaps to assure quote alignment.
• Participate on continuous improvement projects to increase profitability. (Operations & Materials)
• Accountable for the correct functioning of the CFT
• Monitors the actions generated by the opportunities or needs of the project to comply with the customer metrics and/or internal objectives
• Coordinates and/or escalates the resolution of operational problems where any of its projects does not have sufficient resources to meet the commitments previously established.
• Coordinates with the CFT the data collection for quotes or requotes for existing customers, reviews with GAM and seeks approval from PM Director or GM.
• Coordinates with the CFT the collection of data for the preparation of presentations in General or for Quarterly Business Reviews with the customer.
• Coordinates the resolution of problems or extraordinary situations with shipments of product, this does not include day to day activities.
• Escalates the resolution of systemic problems or processes in the supply chain.
• Coordinates with the CFT and/or escalates to the functional areas, the troubleshooting of on time delivery of products (OTD)
• Coordinates with the CFT the forecast acceptance process and communicates the commit of the operation and impact to the customer. (Material Shortages, Can Do, E&O, capacity, plan shipments, etc.).
• Coordinate communication and relationship with the segment group on account strategy and commercial aspects
• Coordinates with the CFT the introduction of new products through FPLC methodology and accountable to track project completion on time.

The experience we’re looking to add to our team:

• Requires a Bachelor's degree in engineering or related field or equivalent experience. requires a senior experience in program administration/ management or related area. Fluent English required.
• Demonstrates advanced operational knowledge; people management and process knowledge; and interpersonal skills as well as customer relationship skills. Demonstrates knowledge of project management, supply chain and logistics and finance. Requires excellent customer relationship and management, interpersonal relationships, leadership, negotiation, and communication skills.
• Ability to read, analyze and interpret technical operations, supply chain and financial reports. Ability to respond to common inquiries or complaints from customers. Ability to effectively present information to internal and external executive management.
• Understand the business and has the ability to forecast revenue and control costs ensuring compliance with the quote and contract agreements.
• Ability to define problems, collect data, establish facts, and take fast decisions, reduce liabilities and solve problems.
• Strong communication skill is critical.
• Exercises independent judgment within generally defined procedures and policies for selecting methods, techniques, and evaluation criteria for obtaining results.
• Work is reviewed and measured based on meeting objectives and schedules. Normally receives no instruction. Demonstrates skills in teaching/leading and/or mentoring

What you’ll receive for the great work you provide:

• Competitive Salary.
• Life & Medical insurance.
• Christmas Bonus.
• Food Coupons.
• Saving Fund.

XS65

Job Category
OperationsFlex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We celebrate diversity and do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the recruitment process. Please advise us of any accommodations you may need by e-mailing: Ver el correo electrónico en click.appcast.io.
Company Benefits:
● Company offers great benefits
● Company offers career progression opportunities
● Attractive package