Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
Aim:
Management of the most relevant accounts in the area. Seeking their growth and retention through the development of short, medium and long-term strategies. Always ensuring that the business relationship is cared for, valued and safe for both parties.
Essential Duties:
Analysis of account information.
Review of the transactional behavior (billing, chargebacks, service levels, etc.) of the account constantly.
Identify unusual activities according to account behavior.
Identify account growth opportunities and develop strategies.
In-depth understanding of the needs of the portfolio in order to offer personalized solutions.
Business relationship
Close communication with the portfolio in charge.
Internal management with different areas to meet any need or requirement.
Monthly presentation with clients: Billing summary, main issuers, bins, % approval, areas of opportunity, incidents during the month, solutions, etc.
Main communication figure on the EVO side with the account
Required Qualifications:
Office Parcel
Sales
Negotiation
Planning
Strategy
Intermediate English level
Preferred qualifications:
Degree
3+ years in sales or account management
Billing Volume: Measurement of new billing volume generated by the account during a calendar year versus the last year.
Portfolio retention and growth: Key accounts must be maintained.
Net revenue: Measurement of new net profits generated by the account during a calendar year versus the last year.
Career path:
3+ years of experience in similar positions in the financial or technology sector
Competencies:
Effective communication
Relationship skills
Empathy
Active listening
Focus on results
Proactivity and service attitude
Negotiation and influence
Resilience
Organization and prioritization of tasks
Analytical skill
Global Payments Inc. is an equal opportunity employer.
Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.