DirecciónEF Educational Tours is looking for a Zurich-based Senior Project Manager / Program Manager to lead our large-scale technology replatforming effort across our Tours Operations domains, spanning both Land and Flights procurement and production. This role is a critical part of a team driving multiple 3rd party SaaS implementations and integrations with our in-house systems. You will be responsible for planning and leading this extensive cross-functional initiative, collaborating closely with Business Stakeholders, Product Management, Software Engineering teams, and external partners. This is an exciting role that will touch multiple businesses and functions and will influence how we approach change as we scale for the future.
What you’ll do:
- Work closely with project sponsor, cross-functional teams, external resources and vendors to develop the scope, deliverables, required resources, work plan, budget, and timing for new initiatives
- Communicate! Manage the project communication, ensuring the right people have the right information at the right time
- Change Management: Integrate change management best practices into project activities to foster engagement and ensure smooth and successful adoption
- Develop detailed project plans, including timelines, milestones, interdependencies, and resource allocation, in collaboration with product and engineering management and other functional leaders
- Manage the project risks, issues, and dependencies; implement mitigation and contingency plans
- Anticipate and discover cross-functional collaboration needs, bringing different functions and business unites together for an aligned path forward
- Manage the project closure, and ensure proper documentation, handover, and lessons learned
Who you are:
- You will have a bias for action, a sense of urgency, and attention to detail that builds trust and impact quickly across all teams that you work with
- A minimum of 5 years of proven experience as a Project Manager or program manager in the information technology sector, preferably with experience in SaaS implementations and integrations
- A solid technical background, with understanding or hands-on experience in software development and web technologies
- A strong knowledge of project management and change-management methodologies, tools, and techniques
- A certification in project management, such as PMP, PRINCE2, etc., is a plus
- Excellent leadership, communication, collaboration, stakeholder management, and problem-solving skills
- Ability to work under pressure, and manage multiple projects and priorities simultaneously
- Ability to work independently, and take ownership and accountability of the project outcomes
- A passion for organizational growth and transformation
Why you will love EF Zurich:
- A modern office, 10-minute walk from Zurich HB
- A fun, international, and dynamic environment
- Reimbursement of the SBB “halb-tax” travel card, providing a 50% discount on public transportation throughout Switzerland
- In-office gym and studio classes
- Discounts on a wide range of local restaurants, destinations, and hotel stays
- 15% off in-house childcare service (more info. available).
- Team building events, kick-offs, and holiday parties throughout the year
- Opportunities to travel internationally to broaden your cross-office relationships and to better understand our Educational Tours product.
- Discounts on EF programs
- Tuition Reimbursement for continued education for all full-time staff
About EF Education First
At EF we believe that the world is better when people try to understand one another. Since 1965, we have helped millions of people see new places, experience new cultures, and learn new things about the world and about themselves. Our culturally immersive education programs—focused on language, travel, cultural exchange, and academics—turn dreams into international opportunities.
When you join EF, you join a multicultural and diverse community working across more than 600 schools and offices in 50 countries, all with one shared mission of opening the world through education. Whoever you are, whatever you are passionate about—we welcome you and want you to bring that to work every day. EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, caste, parental status, identity, experience and everything else that makes you unique.
Founded in Sweden in 1965, EF has schools and offices around the world, including hubs in Boston, London, Mexico City, São Paulo, Shanghai, Stockholm, Zürich, and more. Learn more at
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