DirecciónAs a Service Sales Account Manager, you'll be an integral part of our sales team, responsible for generating leads, pitching products/services, and converting prospects into customers. This role requires excellent communication skills, a proactive attitude, and the ability to collaborate across teams.
Key ResponsibilitiesClient Relationship Management: Build and maintain strong relationships with assigned clients channel partners and distributors. Understand their needs, concerns, and objectives to provide tailored solutions.Account Maintenance: Regularly review client accounts, ensuring accuracy of information, and timely updates. Manage contracts, agreements, and service-level expectations.Sales Presentations: Conduct compelling product/service presentations, demonstrating the value proposition to prospective clients. Address client needs effectively.Sales Strategy: Develop and implement effective sales strategies to expand the customer base and increase market penetration.Issue Resolution: Act as a primary point of contact for client inquiries, concerns, or escalations. Coordinate internally to resolve issues promptly and effectively.Product/Service Education: Educate clients on products or services offered. Provide training and support materials to enhance their understanding and usage.Collaboration: Work closely with cross-functional teams (sales, product development, support) to ensure client needs are met. Collaborate on strategies for upselling or introducing new services/products.Reporting and Analysis: Generate regular reports on client accounts, tracking performance metrics and KPIs. Analyze data to identify trends and opportunities for improvement.Pipeline Management: Manage the sales pipeline efficiently by tracking leads, opportunities, and follow-ups using CRM software.Market Insight: Stay updated on industry trends, competitor activities, and market conditions to refine sales strategies.
