DirecciónReq ID: 268043
NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Cloud Technical Project Manager to join our team in Mexico City, México (MX-MEX), Mexico (MX).
You will take a key role in NTT Data Cloud Services Program Management Office. This role works directly with cross-functional teams across the company to support our clients in their migration/transition to Cloud.
The Cloud Practice Project Manager has a focus on both the short term and the long term. Supporting our clients’ migration/transition to the Cloud and looking at the long-term Cloud needs of the Client. This will mean managing the interests of NTT Data but also aligning these with our Clients’ Public Cloud needs.
The ideal candidate has a broad skill set:
- Strong program management skills.
- Excellent communications both written and oral, be able to talk to and act on many organizational levels.
- Can Do attitude and entrepreneurial skills to meet milestones and deadlines.
Position's General Duties and Tasks
In this role you will be responsible for:
- Maintaining positive relationships with customers.
- Identifying customer needs and overseeing service delivery within the business context.
- Managing finances and budgets and tracking contract deliverables.
- Determining ways to reduce costs without sacrificing customer satisfaction.
- Assessing customer feedback and using your creativity to establish, improve, and refine services.
- Building partnerships and liaising with team leaders to determine the company's services, delivery criteria, and solutions for issues that may arise.
- Providing status, updates, and dashboards to client stakeholders. Mitigate risk and accelerate resolution of outstanding issues.
- Responsible for developing and meeting project plans/schedules, defining project execution requirements, and managing communications.
- P&L Control, Complex Negotiations, MS Project and Planning Techniques, Risk Logs, Deviations and Mitigations, scope control.
- Responsible for coordinating projects through various communications, data collection, and analysis. May act as Project Manager on multiple projects concurrently.
- Outstanding analytical, problem-solving, negotiation, and organizational skills to effectively achieve project objectives whilst maintaining a strong sense of urgency. Functional experience in multiple business areas.
- Ability to relate business knowledge to complex problems.
- Additionally, the candidate must have a very strong ability to deal with ambiguity and drive for results. The ability to summarize and present information concisely and clearly for review and approval is a must.
Requirements for this role include:
- A bachelor's degree in a business-related field.
- Bilingual - Fluent in English and Spanish.
- Excellent communications skills and proven consensus-building skills in a remote role.
- Strong analytical and negotiation skills.
- Self-starter, energetic, flexible, innovative, and willing to get things done.
- Experience as a complex Project Manager or a program manager.
Preferences:
- 10+ years relevant experience.
- Deep domain experience with 4+ years of work experience in Services, cloud computing, or Technical Project delivery.
- Enterprise work experience dealing with highly complex situations is strongly preferred.
- Experience managing technical and executive-level relationships (IT Director, VP, and C-level).
- PMP, ITIL, Agile, Azure, AWS and GCP certifications preferred.
Required schedule availability for this position is Monday-Friday (time zone to be determined).
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About NTT DATA Services
NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients’ long-term success. Visit nttdata.com or LinkedIn to learn more.
NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
