Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 15 years of customer-facing experience, driving customer development programs.
- Experience managing customer organizational structures, developing technology programs, defining milestones, success criteria, resource allocation, and on-time delivery.
- Experience driving digital development using cloud technologies and managing initiatives across engineering, sales, support, and services.
- Master's degree in Management, Technical, or Engineering field.
- 20 years of experience working in a customer-facing role.
- Experience leading large enterprise organizations through a people, process, and technology transformation of building and operating legacy, on-premise software to run full speed as a digital native in the public cloud.
About the job
The Google Cloud Consulting (GCC) team helps customers transform their IT organizations to build and operate modern, cloud native applications using Google Cloud's products and services and ensure that customers are able to maximize their investments.
As a Consulting Account Lead, you will act as a trusted advisor to Google CloudPublic Sector clients in their digital transformation journey by enabling them to use Google Cloud products. You'll partner with various stakeholders to develop cloud success plans (i.e., organizational, programmatic, and technical strategies) to meet their goals. You will work with customers to remove organizational and technical barriers and identify opportunities to help customers expand their use of Google Cloud products. You'll recommend best practices relevant to the Public Sector landscape and organizational changes to accelerate their onboarding and migration plans.
In this role, you will lead the successful adoption of Google Cloud, guiding customers through the people, process, and technology facets of their cloud transformation journey. You will work across customer facing teams to ensure that a customer's experience on Google Cloud exceeds their expectations. Additionally, you will deeply understand the customer's industry and business goals, and regularly engage with senior stakeholders across a cross-functional and geographically dispersed team to ensure Google is helping them achieve their goals.
Google Cloud accelerates organizations' ability to digitally transform their business with the best infrastructure, platform, industry solutions and expertise. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology - all on the cleanest cloud in the industry. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
Responsibilities
- Travel up to 75% of the time to drive the adoption and on-boarding of Google Cloud for Public Sector clients.
- Create value for customers by partnering to define success and build a joint plan with identified objectives, stakeholders, milestones, risks, and metrics needed to achieve their goals.
- Develop strategic relationships with key stakeholders to understand customers business within their industry and develop strategic roadmaps.
- Guide IT executives through the organizational changes needed to unlock the full value of the cloud, and help them staff, train, and align their team members and partners to deliver on their cloud transformation.
- Partner with customer-facing Account teams and executives to develop strategic and technical plans that help customers achieve their business objectives.