DirecciónGeneral information
Legal entity
GEODIS is a leading global logistics provider acknowledged for its expertise across all aspects of the supply chain. As a growth partner to its clients, GEODIS specializes in five lines of business: Supply Chain Optimization, Global Freight Forwarding, Global Contract Logistics, Distribution & Express, and European Road Network. With a global network spanning nearly 170 countries and more than 49,400 employees, GEODIS is ranked no. 6 in its sector across the world. In 2022, GEODIS generated €13.7 billion in revenue. GEODIS is a company owned by SNCF Group.This position is also open to anyone recognized as a disabled worker.
Reference
2024-13021Position description
Type of assignment
Full-time Regular
Function
Operational activities - 4PL Operations
Job title
Customer Service Representative M/F
Position requirements and constraints (working hours…)
48hrs
Job description
This position is in charge of daily follow up emails, calls, weekly meetings and war rooms, giving full support to IBM Canada's issues, coordinating and controlling the corrective actions plans, and ensuring escalation management and issue resolution when necessary.
Applicant's profile
This position is in charge of daily follow up emails, calls, weekly meetings and war rooms, giving full support to IBM Canada's issues, coordinating and controlling the corrective actions plans, and ensuring escalation management and issue resolution when necessary.
Working time (%)
100
Position location
Position place
America, Mexico, Jalisco
Location
Candidate criteria
Minimum level of education required
ORDINARY NATIONAL DIPLOMA (OND) / HNC /HND OR EQUIVALENT
Years of experience in similar position
Junior (1 to 5 years of experience)
Languages
English (Fluent)
