Data Management Analysis

If you’re looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions.

We are currently seeking an experienced professional to join our team in the role of Data Management Analysis

Role Purpose

This role provides support and analytical expertise to deliver commercially relevant Global Collections, Underwriting, Credit Bureau and Fraud standards that build functional operational capabilities to deliver results.  Will provide support across a spectrum of capabilities, including Analytics, UWS, Collections Operations, Credit Bureau, Fraud Operations, Change Management and Systems. 

Responsible for partnering across the Regional Operations Analytics teams, as well as working with internal and external stakeholders to support the development, implementation, or enhancement of customer centric loss mitigation strategies to enhance functional capabilities.

Principal responsibilities

• The role holder is responsible for supporting Regional Operations Analytics in support of ensuring strong and sophisticated operations capabilities, aligned to Group standards of expectation.  Additionally, will support Operations actions, priorities, and performance to deliver improved execution of operations, through the development and delivery of customer-centric, sustainable relationship capabilities.

• Support the continuing development, implementation and improvement of the processes, structures, capabilities, capacity, and infrastructure needed to deliver agreed plans and targets, collaborating with colleagues to maximize end to end integration, effectiveness and efficiency.

• Support a robust and efficient control environment across their area of responsibility to ensure robust operational, financial and project management and compliance with policy and procedures, together with early identification and effective resolution or escalation of issues that arise.

• Participate in the development, implementation and maintenance of Operations management information, analysis and reporting framework that supports and informs timely and effective business management and decision making at all levels.

• Advanced English skills (conversational and written).

• Bachelor’s degree in mathematics, statistics, finance, economics, engineering or related field or equivalent experience; Master’s Degree preferred.

• Strong management, interpersonal, organizational, analytical, problem-solving, project management and verbal and written communication skills.

• Proficiency with personal computers as well as pertinent mainframe systems and statistical software packages, preferably R, Python or SAS.

Experience

• 5 years proven credit policy and/or credit risk management/analytics experience, or equivalent. Strong knowledge and understanding of financial services preferred.

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritized.

At HSBC we offer our colleagues a greater number of days, so that they can fully enjoy their wedding, take care of the new member of the family, or grieve the loss of a family member. Our paid leave package is at the forefront in Mexico, now you have one more reason to be HSBC and proudly live a culture of well-being, balance and care.

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

 
***Issued By HSBC Electronic Data Process Mexico Private LTD***