Director, Account Management - With Great Benefits

We are hiring a focused Director, Account Management to join our dynamic team at MasterCard in Ciudad de México.
Growing your career as a Full Time Director, Account Management is an incredible opportunity to develop productive skills.
If you are strong in planning, problem-solving and have the right personality for the job, then apply for the position of Director, Account Management at MasterCard today!

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion ( for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Job Title

Director, Account Management

•Responsible for coordinating a group of 2 Account Managers, managing the following accounts: BBVA, Inbursa, Edenred.

•To effectively manage the wide variety of banks under his/her responsibility she/he will be able to deeply understand payments market industry: trends, players, products, technologies, etc. as well as its customer´s position in the market

•As most of the banks within his/her responsibility are either new market players or new to MasterCard she/he must deeply understand its customer’s strategy, positioning, customer base, needs and becomes a trusted advisor of the customer in payments. Understands customer´s needs from different perspective: products, operations, segments, customer service, etc. Uses this knowledge to identify business opportunities for MasterCard as well as to present solutions to our customer aligned with their strategy and requirements.

•She /he must be able to develop a strong relationship with Top management, mostly the CEO of the account under his/her responsibilities. She/he is responsible for negotiating customer agreements that significantly favors MasterCard over our competition, while maintains a strong revenue contribution from her/his accounts.

•Understands MasterCard value proposition for each of our products, understands differences with our competition, our competitive advantage and pricing. This knowledge is applied in all conversations with the bank to ensure that customers value our product and services, as well as to help MasterCard teams to present and create solutions that better fit our customer´s need.

•Becomes an active seller of all MasterCard products and services within all the areas of the bank. In some specific cases, support from Product experts is requested. Continuously meets sales targets and performance.

•Manages the day to day relationship with all the areas of the bank involved in payments: products, operations, segments, customer service, etc. to ensure that MasterCard delivers on the value proposition promised to our customer.

•Coordinates different work streams with the bank on special projects. Ensures internal alignment and well as outstanding delivery to our customers.

•Develops, and presents business proposals, including Value proposition and Financial proposal. Negotiates with the stakeholders. Ensures that all internal processes (CAR, Salesforce, etc.) are completed with high quality.

•Participates in external forums and seminars always acting as an ambassador of MasterCard products and solutions.

•Develops internal proposals to improve performance and achieve greater customer satisfaction.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard’s security policies and practices;

Ensure the confidentiality and integrity of the information being accessed;

Report any suspected information security violation or breach, and

Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Everyone wants easier ways to pay;

we invent them.

Checkout lines are slow;

we speed them along.

Merchants want more sales;

we give them data and insights.

People need financial access;

we connect them.

Corporate purchasing is complicated;

we make it simple.

Commuters are busy;

we speed them on their way.

we help create them.

Small businesses are virtual;

we give them access to a world of buyers.

Benefits of working as a Director, Account Management in Ciudad de México:

● Learning opportunities
● Company offers career progression opportunities
● Competitive salary