Dirección- Location Mitikah
- Job type: Permanent.
About the job
At Sanofi Consumer Healthcare, we have one overarching mission - to work passionately, challenging ourselves and our industry every day, to build a healthier future by helping people, help themselves, bringing “Health in Your Hands”.
Our teams are building trusted & loved brands that connect with hundreds of millions of consumers worldwide, enabling better self-care for individuals and communities, while also contributing to a healthier planet. To fulfill this mission, we are embarking our consumers, our customers, healthcare professionals, and our employees in this journey because this is what will make us become the “Best Fast-Moving Consumer Healthcare (FMCH) Company In & For the World”.
We strive to act as a force for good by integrating sustainability along our business and employees’ mission and operate responsibly from both a social and environmental point of view.
To achieve this, we need strong talent who will help us shape the future of our Consumer Healthcare business and challenge our industry. At Sanofi Consumer Healthcare, we aspire to create a work environment where people can thrive, grow, and be at their best every day. Our priority is working with integrity to improve the health and well-being of people and communities where we operate, working towards making a positive impact in the world.
Our Team:
The Customer Collaboration Analyst/Specialist executes at Customer / Customer Cluster level the actions needed, in agreement with Trade and Service Level functions, to optimize the logistics process flows of product, cash and information to and from the point of sales/point of dispensation to increase Net Sales (Service improvement) and optimizes the total supply chain costs at designated customers through joint value creation.
Main responsibilities:
- Provide feedback about any changes or updates needed on the Customer Segmentation for assigned customers given any changes on conditions
- Propose changes, improvements and updates on the Market Service Catalogue considering the feedback received from assigned customers
- Implement Service plans together with Trade and Service Level teams and measure their effectiveness. A detailed follow up is requested to ensure successful implementation
- Ensure Customer performance culture: Analyze Joint Service KPI and Market Service Strategy outcomes, agreed with the Customer, on a periodical basis and execute action plans to solve issues
- Implementing logistics initiatives: execute and implement logistics and Customer initiatives, by working together with Service Level, Distribution, Planning and Trade team; implement best practices from different Collaborative Models/Theories (VMI and CPFR models) and assist Trade with GBU initiatives and volume-building events which require special logistics support.
About you
- Experience: Experience in Order to Cash Processes OR
- Experience in developing Collaboration plans with Customers
- Knowledge in SAP, Excel and BI systems
- Soft skills: Adaptability and Assertiveness
- Technical skills: Customer Orientation, Analytical thinking and problem solving.
- Education: Bachelors Degree
- Languages: Fluent English
Pursue progress, discover extraordinary
Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.
At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.
Watch our
ALL IN video
and check out our Diversity Equity and Inclusion actions at sanofi.com
! At Sanofi diversity and inclusion is foundational to how we operate and embedded in our Core Values. We recognize to truly tap into the richness diversity brings we must lead with inclusion and have a workplace where those differences can thrive and be leveraged to empower the lives of our colleagues, patients and customers. We respect and celebrate the diversity of our people, their backgrounds and experiences and provide equal opportunity for all.
